- Moar Top Tips…being a bell end in your lbs
Walk in, lay your £1.5K+ bike down on its side on the thoroughfare close to the empty bike stand.
Make an utter **** of putting your bike in said stand after staff points it oit to you.
Say “I need a tyre, what do uou recommend”
“What are you after?”
“A road tyre”
“What kind of riding do you do?”
😡Posted 4 years ago
You could try taking your mate’s (Mr Jones) bike in for a service, but book it in under your name (Mr Smith), then get Mr Jones to arrange for somebody else to collect his bike without them knowing about Mr Smith’s existance, or the shop staff knowing about Mr Jones’ existance.Guaranteed to cause needless confusion.Posted 4 years agoNobeerinthefridgeSubscriber
Shoe’s on the other foot for me. Bike mechanic in my lbs is a proper bellend, His attitude and demeanour make me stay away from the shop. And he’s ginger.
Shop is in Prestwick, So if there is a ginger bike mechanic from said shop looking in, **** off to Cyprus like you said you were going to do.Posted 4 years agoPeterPoddyMember
Spend £130 on road shoes and pedals for spinning (pedals for new bike when it arrives) then bring in cheap BSO to be assembled when your husband can’t (£40 PDI) then wonder why mechanic (my good self) is slightly exasperated as he tries to explain why the cheapest Trek hybrid in the shop would have been a better bet for £5 (yes, £5) more than you’ve paid for BSO for your 3 day ride to Paris.Posted 4 years ago
Honestly, the chainring spider on that bike was a stamped out piece of steel I could flex with my hand and I toed the brake pads in by bending the calliper as there was no adjustment on the pad. £280 she paid, (plus £40 PDI) Criminal rip off. A £325 Trek 7.0fx would wipe the floor with it.STATOMember
Ah yes, the ‘qualified mechanic’ in my LBS managed to tear the stans tubless tape on my wheels when taking the tyres off to true the wheels, then also put both tyres on backwards. Good job he’d been on a special mavic wheel building course or the tyres would have probably been fitted inside out!Posted 4 years agolemonysamMember
Last week I was in a bike shop when I bent down to tie my shoes and caught a pleasant leathery whiff of something. After a few more sniffs I realised it was the saddle of the bike next to me. I then realised I was crouching in the corner of a bike shop sniffing a saddle whilst being eyeballed by one of the staff. I left pretty sharpish. I’ve got a bike on order there for my girlfriend, I’m not sure I have the chutzpah to go and collect it.Posted 4 years agoscaredypantsSubscriber
Last week I was in a bike shop when I bent down to tie my shoes and caught a pleasant leathery whiff of something. After a few more sniffs I realised it was the saddle of the bike next to me. I then realised I was crouching in the corner of a bike shop sniffing a saddle whilst being eyeballed by one of the staff
“Please don’t lift the £3.7 road frame off the stand”
If I chuck in another 30p, can I have some carbon wheels ? 😀Posted 4 years agojekkylMember
The squeezing of tyres is a buying signal, if someone does that in your shop SELL to them. Their heart desires the thing they’re touching and physically touching they are imagining owning it. It’s like when someone strokes their thumb across the screen of a mobile phone they’re contemplating purchasing, they want it.Posted 4 years agojekkylMember
the guy in my lbs is a tool regards selling, I work in sales ad I cringe when I hear him speak to people and he misses opportunities to upsell. He’s always slightly offhand with everyone who walks in, for eg, was in there last week asking about a wheel build and a guy comes in and says ‘do you have any hybrids in?’ lbs owner nods sarcastically ‘Yessss we have hybrids’ and then waits for the guy to speak again. No idea!Posted 4 years agoesher shoreMember
its a sad fact that the bike industry has invested very little time, effort and hard cash in training their staff members, whether sales people or workshop staff
the industry is on the up and up, as more consumers get into bikes, but pay, conditions and training have not kept pace with the profits. Actually, many staff are now on zero-hour contracts on minimum pay, and of course for such “disposable assets” you would not expend profits in training these “numbers”, but that’s another story entirely…
its not a secret that many of the bike shops in London actually relied on Evans Cycles to train workshop staff up to Cytech 1 / 2 / 3, and then to take on these ex-Evans staff, at no cost to the new employer
unfortunately for these bike shops, Evans don’t offer Cytech training any more, just their unrecognized, in-house “Evans Academy” ‘Bike Builder’ training
shame, it means these other shops might have to start paying some of their profits to actually training their workshop staff
the sad thing for the sale staff is that a few hundred ££ spent with an experienced sales training coach will reap instant dividends for sales staff to learn how to control and close sales, but once again…the bike shops are too stupid to realize this potential 🙁Posted 4 years agogeologistMember
Haha, I am that real life engineer who is **** useless with a bike.
I get paid a very good wage and get flown business class all over the world to fix highly complex military communications systems when they go faulty in action. But can I index my rear mech!!!! That will be a no. 😉
Good job my lbs are a top bunch (and very patient) 🙂Posted 4 years ago
None of these guys have time or interest in selling anything, they are more interested in faffing in the back of the workshop and moaning about how hard business is.
Actually my workshop is near the front of the shop, and business is pretty good 😉
I don’t do “selling”, though. There’s a funny (though it’s not meant to be) book called Principles of Bicycle Retailing – I read that and then decided to do the exact opposite.Posted 4 years agoyunkiMember
‘do you have any hybrids in?’ lbs owner nods sarcastically ‘Yessss we have hybrids’ and then waits for the guy to speak again. No idea!
This seems to be the form in any bike shop that I’ve ever been in anywhere..Posted 4 years ago
I think it takes a very primitive and malfunctioning brain to work in a bike shop..
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