As has been mused before, folk seem to misunderstand how the tightening of the axle works. The shroud you speak of should only be subjected to finger weight when turning. The screw advice above helps get the QR tension correct if it’s wrong out of the box.
A lot of people have stuffed their axles by screwing it tight instead of using the quick release.
Don’t get me wrong, I know the above and didn’t use the plastic bit as a edge to lever against until I’d had enough of the damn thing.
After 12 months of the grub screw coming loose every few rides and going through a process just to make sure the front wheel was in tight, I’d had enough and broke it.
I’d agree that when it works it is good, but you only have to search forums and see how many people can’t get a good fit with Hope hubs to suggest the mechanism is a flawed design (or the hub is ! )
Either way, mk2 of the axle is essentially a big QR and requires no faffing what so ever.