I don’t think its broken, my take on it is…
I have both the RCT3 and the RC2 and mine feels the same. The RCT3 has three distinct settings for low speed compression (open, pedal, firm) and then a fine tuning for the low speed compression on the open mode and no high speed adjustment at all. The fine tuning I can feel no difference from open to closed. Its definitely intended for trail riding.
I think the RC2 has effectively just the fine tuning but on both High and Low speed compression. I think its designed without a pedal or locked mode in mind but instead to provide more tuning options in the open mode. As such is intended for endur0 or DH riding rather than trail with more nuanced settings for fanatical fiddlers. I cant personally tell any difference in any of the settings because I am about as sensitive to subtleties in suspension feel as a brick.
Note the first ever use of the word nuanced in a bike related thread 🙂