Anyone else having difficulty contacting Lumicycle either by phone or e-mail?
Been trying for over a week now and cant get a response. I’ve left details to call back on and tried 2 separate e-mail addresses. Checked junk mail folders etc.
I know it will be a busy period but some response would be good.
I need to get a repair done on my LED lamp if possible.
thanksPosted 4 months ago
Thanks for all the replies. Always smells of trouble when company comms go dark like that regardless of the situation.Posted 4 months ago
No issues with Lumicycle. Their kit has always been good and I really need a repair done but wanted to run it by them first. I’ll probably open up the lamp myself now and take a look. Probably a wee bit of solder and it’ll be as good as new.
I’m amazed they’ve survived so long to be honest. In the early days they were quite innovative with Halogens etc, but post LED they’ve got no USP, can’t compete with Chinese stuff on price and can’t compete with Exposure etc on quality. No mans land of expensive but mediocre lights.Posted 3 months agoBadlyWiredDogSubscriber
No mans land of expensive but mediocre lights.
They’re actually pretty good. And one of the few lights on the market that can be switched up or down rather than having to cycle through modes in order of ascending brightness in order to go down a level. Mine have been flawless and still going strong. They still win the odd magazine test too.
I have Exposure stuff also and it’s good, but I’ve sent back two TraceRs that failed, A Diablo with a dead switch, a broken remote switch and a Joystick that went back three times for the same fault. All sorted out because Exposure’s customer service is good, but my Lumicycle bar light have actually been more reliable fwiw.Posted 3 months agoBeagleboySubscriber
I used my Lumi halogens last winter, for the first time in years. I wanted to go out on my old P7 hardtail and couldn’t find the adapter to fit my lumi LED on it’s narrower diameter bars. I still love the warm light from halogens, but jeepers, it’s amazing how fast they burn through the battery and how little light they throw out compared to modern kit!Posted 3 months ago
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