Let Down by Specialized AGAIN!! Rubbish Paintwork. Need Alternative bike?
I’d have blagged cash off the rrp for the imperfection and ridden off happy with the bike I wanted.
Its gonna get gnarled up anyway.
I got £100 off my heckler as there were a few tiny chips in the paint on the headtube, I’m sure it rides just as well as one would in perfect condition.Posted 4 years agoorangeboyMember
Tbh if you try hard enough there are defects in te finnsh on almost every bike
But some people tolerate / don’t notice and for some it has to be perfect , and if there not going to be happy with there new toy then no point in keeping it no matter what the discount.
For me personal I’d go for damaged and discounted every timePosted 4 years agopaulxSubscriber
I’ve got a 21″ Carve pro and at 6’4″ I find it pretty near perfect – its actually quite usable on the road, its reasonably light and real blast in the woods.
It does scratch and chip easily though.
I’d go for the haggle for some money off option and then ride it hard and not worry too much about it. Most of time mine is covered in mud anyway.Posted 4 years agoDickBartonMember
Are you an iPhone user? Sounds like it as the final look is important to you…to many, the discount and the chance to ride the bike they wants far more important. Personally, as long as I can’t see it without looking closely then I wouldn’t care…I don’t look at the bike whilst riding it. I’d take the discount if that was the bike you really wanted.Posted 4 years ago
went to my local specialized shop today to pick up my Carve Pro which was going to cost me £1600.
i recently refused a bike due to bad finish on main top tube. in false light i must admit it was hard to detect but when i got the bike home OH GOD!!! you could clearly see paint runs and poorly finished.
today i was hoping for a perfect bike- BUT NO! same.
so now im after a bike again. i would like the same geometry of bike, not too aggressive but capable. im 6ft 4 inches tall and like a relaxed kind of mountain bike due to riding on the road and trail.
what do you recommend?
thanks all..Posted 4 years agoPeterPoddyMember
they offered me £100 in goods. but why you say take it?
more than one manufacturer.
I work in a bike shop. Believe me, this happens to all brands. You should have taken the goods. It’s an MTB and in 6 months you won’t give a damn about the paint but a new helmet and track pump would be really handy!Posted 4 years agoamediasSubscriber
Unless large chunks of paint literally fell off as I was walking out the door I don’t think I’d give a flying f*!k.
If you got offered money off then sounds like a good deal to me, or are you one of these people that worries about ‘residual value’ of you bikes? I’m assuming you picked that bike due to the way it rides and the spec rather than the paintjob?
It’ll be chipped scratched and possibly even dented in a few months if you use it properly anyway…Posted 4 years ago
I have to say that if I were the bike shop owner I’d be more than a mite miffed with your attitude. What you have done is decline the goods offered. You were then offered a different arrangement (the bike plus accessories) which you also declined and you left the shop.
At this point any contract that existed between you and the bike shop is surely null and void. Therefore going back later and asking for the bike AND the £100 of accessories simply because you can’t get a better offer elsewhere is pretty off in my opinion.
Oh…and Spesh customer service was first class, indeed industry leading, when I worked in the trade, albeit some years ago now. Although I hasten to add that I continue to hear good things about them from friends I still have in the trade.Posted 4 years ago
Roadie,Posted 4 years ago
Your just the reason why we carry on getting crap quality. Because people like you accepting what ever is given. If there was more people like me then manufacturers quality would be better. As I’ve said before you would not drive away a badly finished car! Even thou in 6 months it will have scratches and the odd dent.
Jacob, I must offer my sincere apologies to you and the entire mountain biking population for accepting sub standard quality.
I’ll ignore the fact that I’ve been mountain biking for 17 years now. That I spent five years working in an assortment of bike shops. That you’ve never met me and don’t know me from Adam…much less know how many bikes I have or what my cycling history is.
I’ve disagreed with folk on here before, but that’s the first time I’ve had someone make a comment that personal.
Finally I suggest you go back and read what I wrote. If you don’t like the finish on the bike then fine. The point is that you declined the original ‘deal’ and then the amended ‘deal’ and left. Now for some reason you think you can go swanning back into the shop and pick up where you left off. I suggest you examine your attitude before you do so.
Anyway, I’m off rock climbing now. Enjoy your day examining paintwork.Posted 4 years agolondonerinozMember
I wouldn’t accept a bad finish on a brand new fairly expensive bike unless it was advertised as such with a significant markdown.
Surely this is a manufacturing defect?
As such the manufacturer should either expect it to be returned by the dealer, or offer it to the dealer at a marked down price which the dealer advertises is due to the finish.
That said though, I think paint may be excluded from some warranties, but I don’t think a manufacturer should be relying on such positions (if they’re taken) to sell seconds quality for new prices.Posted 4 years ago
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