are you resetting it enough? measurements are in the Cannondale literature
I was making an assumption that he was, but good point, worth checking that you are fully resetting it OP!
Also, depending on model check the damper shaft thread/connection to make sure it’s fully tight and no slop there.
The reset just moves the needle roller cartridge back to their original position, once reset there is no reason it would top out until they’ve migrated again, and that wouldn’t happen immediately.
If might continue to top out if one of the roller cartridges didn’t reset but then that would also be apparent by doing the normal measurements so I don’t think it’s a reset issue unless the OP has other issues like reduced travel/length as well.
In my experience (~8 leftys over 15 years) the bearings are the most reliable bit, I’ve only ever needed one set replaced/repaired, it’s entirely possible there is a bearing issue but it doesn’t sound like if it’s resetting normally and to correct length, unless you perhaps have a damaged cartridge race or a retaining clip has moved/lodged in which case Zippy may be onto something pointing fingers at the bearing, but I imagine you’d ‘feel something’ amiss in the travel if that were the case. .
If OP comes back with model then may shed more light…
These forks regularly seem to give their owners problems. None of them get resolved. Which is a shame, the forks look amazing.
what a load of moopoo 🙂 and who says their problems aren’t resolved?