Knackered lupine, any options?
I’ve got a Lupine Tesla that started to get water into the reflector at the start of the winter and became temperamental. aftwr a wet weekend riding last week it’s now stopped working altogether even after a drying out and a recharge.
Before I ditch it an get a new light (would rther not just at the moment) are there any options for gettign someone particularly clever to work their magic on it?
Ta.Posted 4 years agobullandbladderMember
Back to Lupine – their warranty service is pretty good.
As already mentioned, Zyro don’t distribute in the UK any more – it’s now being dealt with by someone called Leveret Productions (contact details given to me by Lupine HQ. FWIW, the German guy, Stefan was pretty helpful) http://leveretproductions.com/
I need to send my Wilma back, but am now afraid to use Royal Mail for fear of having my very expensive light stolen and sold because it contains a battery…Posted 4 years agoNeil SMember
As bullandbladder says, Stefan from Lupine is the man to speak to.
Sent me a replacement battery case after I broke it being heavy handed. It arrived via UPS next day and didn’t cost me a bean. I couldn’t ask for better customer service!
Just send them an email via the website 🙂
Neil.Posted 4 years agotroutSubscriber
Its likely that if water has got to the circuit board it will have corroded things so will need at least a new board .
by the time you have paid the postage and repair costs it would be better to buy a new light
apart from losing one battery I have had no issues since with the correct labeling.
just dont send a light connected to a battery
I would volunteer to have a look but from experience they are not worth trying to mend them with the cheap chinese lumens available now.Posted 4 years agosmudgeMember
If the battery is still in pretty good shape, you can post the battery and charger to me and I can put compatible connectors on and then you just need is a new light head.
Actually, message me after Crimbo and I’ll sort you out no probs.. my way of helping CT Trails.Posted 4 years ago
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