Kinesis Decade Virsa Frame Cracked
I’d imagine all these small producers need to be pretty swift on warranty
Kinesis are about as far from a small producer as possible! They just tend to build bikes for other brands, rather than under their own name.
But still, we should be hoping for a positive response from them.Posted 6 years ago
My virsa frame has cracked around the bottom of the seatpost front slot (from the outer / widest part of the round hole at the bottom of the slot). Frame about 10 months old so am guessing it will be replaced under warranty. This happened to anyone else? Much p###ed off.Posted 6 years agoPJayMember
I looked at the Decade Virsa and someone on here pointed out that a 27.2mm post with a 28.6 clamp leaves a very thin walled tube. As a heavier ride I gave it a miss. My Pipedream Sirius takes a 27.2mm post but needs a 29.8/30mm clamp which would be the same as the other 2 steel frames I’ve ridden. May not have anything to do with it though.Posted 6 years agobolMember
I have a feeling it might be a feature of frames with dropped top tubes (lots of seat tube above the top tube join) and front-facing slots. I’ve had the same thing happen on a similarly designed frame, with tones of post in the frame and no abuse. I think it is why Brant puts the slots on the back on Ragleys.Posted 6 years ago
Having looked a bit closer and checking the seatpost tube on my Singular Gryphon frame i think they have reamed out too much metal on the Virsa seatpost tube. 27.2 Easton seat post nice interference fit on the Gryphon but a couple of thou of play on the Virsa so see-sawing on the top of the seatpost tube by the clamp hence the cracking.Posted 6 years agoJef WachowchowMember
Further to PJay’s comments. I have an earlier, badged a Virtue, model. The seat tube is very thin wall. I spoke to the guys at Kenesis about getting a QR seat clamp as I found that their standard type for this diameter seat tube actually grips the seatpost before it clamps the frame. Kenesis machine out their QR seat clamps specially to suit this frame alone and they tell me that no other will suit, due to clamping the seat post etc.Posted 6 years ago
I am running a Thompsen 27.2 seat post and it fits like a finger in a bum (MOD engineering term for limits and fits, does not appear in your Zues book).luckydogSubscriber
mine’s just cracked too: two splits either side of the slot, about an inch in length. Plus a 2″ crack further down the seat tube on one side only, going past the top tube weld: just thought it was a crack in paint until I removed the post and saw daylight. Is it just a one year warranty on these? pity, its a great ride!Posted 6 years ago
Another cracked frame by seat tube slot. Spotted today. Frame 18 months old. Already spoken to LBS and will be dropping off frame at the weekend. Hope the replacement is the beefed up version. This frame has been used mostly for commuting and has been off-road less than 20 times.Posted 6 years agodonksMember
Yes, mine too. I’m on the second one now and have just ten minutes ago stripped the frame down stuck it in a box and am sending it to upgrade bikes tomorrow. Apparently they have just taken a delivery of rectified Decades with a thicker seat tube so hopefully all sorted. Apart from this its been very good. The pain in the arse is having to do without it for a week and also getting the damn headset out. I was wondering when someone would pipe up with this post.Posted 6 years agodonksMember
Just built my replacement frame up today. Went for a black one this time. All looks good so far, although I had to obtain a headset shim from the LBS as they forgot too send one out with the integrated headset. Nice thick seat tube now though, and the disc brake slots seem to make a difference now as I can get the wheel off without taking the brake off and I have now done away with some washers that were spacing the caliper.Posted 6 years ago
Just need to get it out for a thrashing now.luckydogSubscriber
picked my new warranty replacement frame up today: very nice-looks beefier especially that oversized headtube(out with the old hope-in with the new cane creek!)and that new disc brake tab much better.
Thanks to blazing saddles for sorting that out-running a p7 as a singlespped whilst waiting was a right pain in the…anyone want a dmr chain tensioner, hardly used? p7 frame, used more?
anyway, just need to build and ridePosted 6 years agoinksterMember
Seat-tube is very thin indeed, I bought the specially designed ‘decade’ quick release when I got the frame, seems there was a dodgy batch as it gripped the seatpost before the tube.
Phoned upgrade and they went and checked if their stock of the special ‘decade’qr’s would fit a 27.2 post and they found it wouldn’t, They reamed a qr to fit and sent it out for free.
The modified qr has a really narrow lip [the bit sits at top of seat-tube] so it seems that it’s not just that its a thin seat-tube that’s the problem, it’s also the issue of getting a qr that will clamp up tight enough before touching the seatpost.Posted 6 years agoneilogueMember
I’ve had the exact same problem, a crack around the top of the seat tube. But I’ve had a pretty woeful experience since returning the frame. It’s been 4 months and the bike shop have done very little about it other than give me the contact details for their supplier (Dirtworks). Apparently it’s beyond them to deal with themselves.
Dirtworks are dealing with Upgrade in the UK. It’s taken 3 weeks even to get an email response and still there’s no resolution in sight. Dirtworks have even tried getting in contact with the factory in Taiwan. Is Australia a continent too far or something?Posted 6 years agoneilogueMember
Thanks mate. I’ll try those contacts. I’ve now learned that Dirt Works Australia, though liaising with Upgrade, have actually been sourcing frames direct from the manufacturer in Taiwan so I’m not sure how much Upgrade will be able to help as it’s the factory that’s proving unresponsive.
Whenever I talk to the guy at Dirt Works about what’s happening the whole thing sounds confusing. Ultimately the responsibility rests with the bike shop I originally bought the frame from and I’m sad to say it’s starting to look like I may have to tell them to give me my money back and buy a new frame from someone else. This is a real shame because up until the crack developed, I found the frame was ideal.Posted 6 years ago
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