- IT Helpdesk – part two, router throttling internet access speed
OK so after last weeks router/modem issue, I now have the following odd problem.
My internet access speed through a cable to my laptop plugged into my modem is 2mb/s, which is what I pay for, however as soon as I go through my router it drops to around .6mb/s.
This is consistent across multiple devices both wired and via wireless.
I’m not running WEP or any security and have the latest firmware and have factory reset the router.
Any ideas of what to try next before desperately ringing Netgear’s supportPosted 5 years agosamuriMember
Read the OP people. He gets speed issues on wired AND wireless. The router is slowing things down.
With just a wired connection to the router, nothing associated with wireless, do you still have problems? Does this problem stay when you move between wired ports? I assume the connection between router and modem is ethernet? You have of course, tried a different cable?Posted 5 years agoRussell96Subscriber
Ethernet connection between modem and router set up/defaulting as 10mbps half duplex perhaps? Set both ends manually to 100mbps full duplex.
You have not said if your broadband service is ADSL or Cable if it’s the latter sometimes cable services can get themselves mucked up over the MAC address of the router being different to the MAC address of the computer/laptop you directly connected to the modem when you first activated the service.Posted 5 years ago
Right back home again, thanks for the suggestions.
Tried a different cable between the modem and router, and tried different ports wired from the router. No change.
Connection is ADSL, I’ve spoken to the supplier and re-set the modem and all is OK there.
Four devices on the wireless LAN, each has a unique IP assigned by the router.Posted 5 years agoGreybeardMember
As samuri has pointed out, it’s nothing to do with 11g, 11n, as it also happens on wired connections – my mistake, sorry Chef.
I’m suspecting a subnet problem. The devices all get their IP from the router. Presumable, when the router’s not in the configuration, they get their IPs from the modem. Does the modem know when the router’s there (so that it doesn’t try to allocate IPs as well) and what’s its IP?Posted 5 years ago
The topic ‘IT Helpdesk – part two, router throttling internet access speed’ is closed to new replies.