- Issue 85 App – Update
We are embarrassed to report that issue 85 of Singletrack has been delayed in our App across all platforms. The issue was launched on Friday but it was so full of bugs and errors that we instructed our App provider to pull it from sale until they could fix the errors in their app.
We are gutted about this as we put a huge amount of work into this particular digital issue with the aim of publishing our most interactive issue ever and it has been hugely frustrating to have all that work presented so badly as a result of errors in the app and the software behind it.
We’ve been promised that the issue will launch in the next day or so and we will keep you updated.
We are really sorry about this 🙁Posted 4 years agobobmac892Subscriber
And may I venture an opinion, ditch Pocketmags. I’ve been on board since the start and there just seems to be problem after problem with them. More often than not I just wind up downloading the PDF format and reading it that way. I do miss the print copy though! Ah the good old days when there was a bit of money about!Posted 4 years ago
The App update has happened!
You must update the app on your Apple device (Other devices should be fine). When you have updated the app, open it and if you have issue 85 already downloaded in your library DELETE IT and download it again.
If you don’t the issue may not work correctly.Posted 4 years agomarthallMember
Sorry to hijack this thread with a (semi) related post.
Am I right in assuming that if I subscribe on an iOS device it’s that DEVICE that has the subscription not my Apple ID? I’ve just subscribed and it works on my phone but not my iPad. The iPad says someone else has already subscribed.
I subscribed just as 85 came out so I don’t know if I copped the wonky version and that’s my issue (no pun intended)Posted 4 years agopatricksingletrackMember
Was your subscription purchased through us or Apple?
If through us and you followed the instructions here
you need to create a pocketmags account on the first device you activated. You can then use the pocketmags account details to login on the second device.
To clarify, the activation on the first device creates a temporary (non-iTunes) pocketmags account. If you then create a full pocketmags account the sub can then be used on other devices.Posted 4 years agomattjgSubscriber
@mark and patrick, it looks like you’ve gone to a lot of trouble to adapt the content to the app (e.g. removed the dps photography for the ‘UK riding’ feature and maybe elsewhere, repaginated).
It looks like the app doesn’t even support DPS (landscape orientation), and personally I always find the ‘sideways for article headers, down for content’ model a bit odd, I find it breaks the flow and inhibits browsing. (I work in digital publishing, our app is more traditional – DPS in landscape orientation, single page on portrait).
Just my 2p, hope that helps. I fully understand one can’t please all the people all the time, and one has to try new things. And maybe the app sells a lot of subs so is worthwhile.Posted 4 years ago
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