Is this a scam site?

My partner just used my credit card to make a purchase on this site.

https://new-leaf-products.com/

It’s screaming scam to me – unrealistic Trustpilot scores, barely any web presence apart from that, owner and location of company hidden.

Do I cancel my card or am I worrying over nothing?

The site has been around for years according to whois which is usually a good sign! Seems to be Canadian. Why do you think the TP rating/reviews look dodgy? Seems ok I would say!

Dunno – it seems to have active FB/Insta/Tiktok accounts and has existed as a domain name since 2015? I’d say probably ok, but can never guarantee..

If you look at 1 and 2 star reviews on trust pilot and sort by most recent first it seems like just a handful and the owner is responding to them.  Doesn’t seem too bad to me at the moment

Vitamins & Supplements For Your Everyday Wellbeing

Yes, eat a balanced diet and you won’t need supplements.

Hmm.

I thought the many positive Trustpilot scores look like they’re all from bots: 5 stars from “Cheryl Woodman” 39 minutes ago (1 review), 5 stars from “Devendra” 51 minutes ago (3 reviews) etc.

Domain was registered in 2015 but in Arizona (?), but they claim to be a UK-based company, and zilog has clearly read they are Canadian somewhere. So completely opaque at best…

Registrant Contact Information:
Name
Registration Private
Organization
Domains By Proxy, LLC

Google earth reveals only a Go-daddy datacenter… so they’ve just bought a cheap domain….no physical address or phone number on the website.

@Mattyfez exactly. That’s a red flag right?

New Leaf Products Ltd (the name in their T&Cs) has been going since 2015… 🤷‍♂️

https://find-and-update.company-information.service.gov.uk/company/09761119

That’s a red flag right?

Its not a good sign especially the lack of contact details.

That said its been registered for a long time and a quick search for them shows them selling on amazon as well.

I doubt I would trust them with my money and especially would skip eating anything from them.

I dont think they are a outright scam site in the sense of emptying your bank account though.

Okay well I’m not the one that will be taking the Broccoli Leaf supplement or whatever shite it is she’s bought 😀

EDIT – ignore

I thought the many positive Trustpilot scores look like they’re all from bots: 5 stars from “Cheryl Woodman” 39 minutes ago (1 review), 5 stars from “Devendra” 51 minutes ago (3 reviews) etc.

Agreed, that’s why I tend to ignore the very best reviews and focus on what is actually said in the lower reviews. It gives you a clue as to what the real issues are.  I would be surprised if a site that has been around more than a year is a complete scam that would be risky to have your credit card with but I might be wrong

UK adress is registered here:

https://www.google.com/maps/@51.5847877,-0.2191779,3a,53.7y,34.57h,99.25t/data=!3m6!1e1!3m4!1sKJhWDrZGPeb1ZQv9aq8xIw!2e0!7i16384!8i8192?entry=ttu

Looks like a shared office/boilerplate company, so maybe no actual inventory/warehouse space… so they might just be unit shifters/resellers and don’t hold stock.

I’m really not happy they don’t have a phone number or address on the website though.

At New Leaf Products, our mission is twofold: to empower individuals on their journey to better health and to nurture a greener, more sustainable planet

Wow, a non-profit web business! Take all my savings, I feel EMPOWERED!

The website looks alright to me tbh, if it’s a scam it’s quite a high effort one.

What they’re selling on the other hand…

The website looks alright to me tbh, if it’s a scam it’s quite a high effort one.

What they’re selling on the other hand…

This.

The domain is due to expire shortly and looks to have been frobbed about a year ago so it’s possible that it’s been hijacked, but not really likely.  I’d be more concerned with the abject lack of contact information other than a web form should something go wrong, rather than it being an outright scam.

No actual contact details and the fact it doesn’t seem to accept PayPal would be a big red flag to me.

My tuppence…

The products are a scam not the website.

Looks like a 3 hrs week type entrepreneur effort.