I could do with some advice on my online presence? no ebay they suck!!!

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  • I could do with some advice on my online presence? no ebay they suck!!!
  • meehaja
    Member

    My brother in law has a web shop, its still being developed and cost a fair bit to have done, but he has a lot of stock options available (basically its selling professional automotive tools to non trade customers). His old site worked on the principles of “here’s what I do, tell me what you need” but only listed limited products, and as such didn’t work well.

    If you’re just selling bearing kits, then a page with a list is adequate, as most people will know what they need, google it and buy from the cheapest/best dealer. A data base system is fairly straight forward, so if you had a range of bearings of different qualities, or perhaps one bike required different sets for different parts, a drop down box with “select your bike” which then led to a page listing (and showing cos everyone loves pictures) the products for that particular bike, that way, if I come looking for basic bearings for, say a 2004 Orange Patriot, I can find what I need quickly, but I can also be shown better products that might tempt me to spend more with you!

    If you are also offering services, then you need to be more descriptive, and essentially have good web based communication. Perhaps a fixed form with

    Type of bike:
    Brief details of problems:
    What you want doing:
    Contact details:

    MAybe I’m shy but I don’t like being telephoned following submission of a form/email. I work shifts and quite often send forms late at night, so prefer to deal by email, but that said, if phoning customers is an option, make it clear that that is what you are going to do. The nature of servicing frames might require some conversation/ discussion so its good to build client trust. Kinda like my VW mechanic, he tells me whats wrong with my van and how he’s going to fix it, rather than just saying its broken, it needs fixing.

    Perhaps the hardest part is deciding on your web image. As a one man band, you could push the “Kaesae’s old time bearing shop” image, make it clear that you’re a guy on his own doing what he loves for money, or you can go for “globalhypermegacorp” faceless branding, which can imply more professionalism (in some peoples opinion) but takes out that personal touch. Think of it as dealing with CRC v’s dealing with On-One in the Brant era, when Brant was on here all the time and all those “what size 456 should I get” questions were answered by the guy who designed it!

    And finally, advertising. There are loads of people selling loads of shat on the internet. Google is in fact not your friend, don’t rely on search engines for custom. Also perhaps avoid sneaky forum advertising, people aren’t wild keen on that! I’m sure advertising on here isn’t that expensive (just don’t make it flash!) and could be a god way to communicate with the kind of clientele who service their own bikes rather than going to halfrauds etc.

    Good luck with it!

    meehaja
    Member

    oh yeah, think about payment as well… people like to be able to pay online, by credit card. The can get expensive for you, so unfortunately its either a trip to the bank to set up E-commerce gubbins or stick to Paypal (who I hate too) which is easier, but also costs you.

    Premier Icon nuke
    Subscriber

    Can’t you become a trader on Amazon or similar (For example, Play do the same but Amazon sees to have a far more diverse range of products)? I notice it is quite common now to buy via Amazon but not direct from them and instead via the various traders on the site.

    I was looking at a pair of shoes on eBay, and the company was also selling the same shoes via Amazon and it’s own website.

    kaesae
    Member

    I have been an ebay trader for about 6 years now and I used to really enjoy using the site, that said with all of the changes to the site, I **** ing hate those useless bankers.

    What options do I have including other websites for selling my stuff, I really want an ecommerce site and am working on getting one, is there anything I can do for now ❓

    Even if all it does is make me feel less reliant on those ever so polite THEIVING BASTARDS@FEEBAY!!

    jb79
    Member

    Goodsie.com and Shopify might be worth a look depending on what you’re selling. Amazon Marketplace is really good for somethings, not so good for others.

    I agree re ebay – increasingly unpleasant and things seem to be selling for less too.

    GW
    Member

    Stick with Ebay, having read your posts on here and other forums over the years and having spoken to you by phone I’d never want to deal with you in person but I have bought from you via Ebay.

    pigyn
    Member

    http://www.mrsite.co.uk is quite a good way of building simple web shops, you have have something up and running in a few hours with a paypal based web shop, any number of pages, matrix items etc for £99/yr inc url etc. Worth having a look and seeing what you can do with it, it’s quite powerful in the right hands.

    Premier Icon GrahamA
    Subscriber

    Have you considered Amazon Marketplace? I’ve not used it to sell anything but have noticed it showing up in a few searches and subsequently bought stuff.

    One advantage I noticed was the connivance of using my existing account. I started buying stuff via the market place as I didn’t want to register on yet another website that I’ll use once.

    kaesae
    Member

    Thanks for the input, if you need a hand with anything and think I can help, let me know 😀

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