How long do parcels generally get stuck at customs then?
So I ordered that camcorder I was on about the other week.
Ordered Wed 27th Jan.
Dispatched Friday 29th
Parcel tracking says it left Hong Kong on 31st
It's now the 5th, so where the **** is it? I presume stuck at UK customs?
If so is there anyway I can find out?
(The cost included VAT import charges, so it's not like it should be held as a dodgy import tax dodge or anything).Posted 8 years ago
Umm i would be patient. That's not long really…
Mmm.. just seems a long time when I've paid £30 for Registered Air Mail and the shop website says expected delivery date was yesterday.
I know I'm being impatient, but I'm off on holiday on Tuesday and I'd quite like to have the camera for it. 😕Posted 8 years ago
I ordered a light from DealExtreme on the 3rd Jan. Dispatched on the 14th with Hongkong post. Still waiting……
Aaww **** don't say that. 🙁
Was that Air Mail too?
Seems to me that if HK Post says it "left Hong Kong for its destination on 31-Jan-2010" then presumably it arrived in the UK on the 1st?
Which means it took 4 days to cover the 6000-odd miles from the shop in Hong Kong to London, but hasn't managed the remaining 350 miles in a further 4 days?Posted 8 years ago
Well I was curious about the customs thing, so wandered over to the supplier's site. Still not sure exactly how it works – presumably they have some sort of contract with the carrier, but this may well mean they get billed and have to pay before the parcel is released which will add delay. In any case, customs themselves can't be hurried.
You have seen http://www.digitalrev.com/en/what-is-the-typical-delivery-time-30-article.html – which makes me wonder why you selected air mail?Posted 8 years agomidlifecrisisMember
Ordered some stuff from the US (Kill Hannah CD and merchandise) on 26th October. Delivery was attempted on 11th November. Not bad I thought.
However, I queried the size of the customs charge and asked for it to be returned to customs in London for reassessment.
It eventually arrived on 1st Feb! To add insult to injury (well a long period of waiting) the customs charge was correct 🙁 It just looked big because the £11 charge was made up of £3 from customs and £8 (yes £8) admin charge from the Royal Mail 🙄Posted 8 years ago
Though some carriers will speed stuff through customs quicker than others – when I did my urgent order (not totally sure it was DHL – though I have definitely used them) it didn't seem to spend any time held up – the irony being that most of the customs charge was on the delivery cost, since that was more than the cost of what I'd ordered!Posted 8 years ago
it finally arrived on Tuesday 16th, 12 days after the expected delivery date and 16 days after it left Hong Kong.
No customs charges. And no explanation or covering note naturally.
Anyway, it was too late, I was already away on holiday, so it's now for sale on classifieds 😀Posted 7 years ago
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