HONC – are the entries open yet?
I’m one of the lucky ones – number 150 AND a confirming email. Not so lucky are all my sons and mates who were relying on my nimble fingers to sort their entries. Should I feel guilty? The real person at my bank says five payments went through, but I suspect Entry Central will only “collect” the money for entries already confirmed by email. I suspect these are the ones which remain on the published entry list.
So – what happens now? Entry Central closed the process with what looks like just over one half of the available places confirmed as sold. My guess would be that the remaining places will be allocated on the basis of the times presumably showing up on their records of when customers were bounced, although with so many of us hitting repeated requests, that could be a problem.
But why the melt-down this year? How likely is it that 10,000 plus people were all trying to enter at 12 noon? Even with last year selling out in 40 minutes, that doesn’t suggest such a volume of applicants?
And why choose 12 noon on a Saturday? Maybe this was a response to presumed gripes from people in previous years who couldn’t access a pc at 10:00 am on a weekday morning, which is when entries have been opened up electronically in previous years. Did no-one realise that using a weekday morning opening date would act as a volume regulator, notwithstanding it was tough on those unable to get online at that time of day?
Let’s hope it’s sorted soon. Dare I step away from the pc?
And what’s the chance that more than a few people will be riding “independantly” in May, on the public roads and trails, forgoing the cake and medal, rather than miss out completely on something they had expected to be able to participate in?Posted 5 years agoboltonjonSubscriber
10,000 people trying to enter at one time – utter rubbish and i can’t believe Entry Central take us for such fools
Here’s hoping that everyone who tried to get into today is ready to buy a ticket when Entry Central get their system sorted
Looking forward to a great event nowPosted 5 years ago
Good evening all, apologies for the difficulties today signing up for this years HONC.Posted 5 years ago
We are still waiting for a proper explanation and results from ‘Entry Central’ who due to massive demand were inundated and completely overwhelmed by the demand for places resulting in the entry to this years HONC being temporarily suspended.
We are working hard to resolve issues many people have had and we will do our best to communicate these as soon as we can.
Information will be available on the http://www.honc.org.uk/ web page, Facebook https://www.facebook.com/WinchcombeCycleClub and Twitter @winchcombe_cc this event is run in conjunction with Cheltenham and County Cycling Club as well.
Enjoy your biking tomorrow WCC
HONC 2013 ENTRY UPDATE
Thank you for your patience and understanding over what has been a very difficult few days and we apologise again for the problems you have encountered.
EntryCentral have been working extremely hard over the weekend to get the system issues resolved and are now confident that they have a robust ’sign on’ list, if your name is on the list your entry has been successful.
EntryCentral have stated:
“Due to the problems, some users may see ‘shadow transactions’ on their cards http://www.sagepay.com/help/faq/what_is_a_shadow
these are Authorisations for which there will be no subsequent collection, and they will disappear from your statement at a time determined by your bank.”
Both we and EntryCentral are responding to individual queries a soon as we can but it will still take some time to reply to everyone
We currently have 968 sign ups and 1250 places in total will be available. We are currently reviewing the best & fairest way to reopen entries and will update this site with that information in due course
Meanwhile we are still dealing with a big volume of queries and we would ask you to please not contact us unless it is absolutely necessary.Posted 5 years ago
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