Yeah, the Pedal Cover proof requirement is all a bit confusing. The bit I objected to was the Section 4 (Pedal Cycles) Exclusion:
We won’t pay a pedal cycle claim if:
you cannot provide the original receipts for your:
– pedal cycle or cycle accessory
showing the date, price paid, details of items, name and address of a seller
When I queried this the reply was:
In the event of a claim we would require proof of purchase, we can accept multiple forms such as receipts/invoices, email confirmations, bank/card statements etc.
We wouldn’t accept an independent value, however we can do agreed values but this would be based on the current second hand market value so it is usually in your best interest to source the proof of purchase where possible.
We also wouldn’t be able to do agreed values if you have no proof of purchase for any items in your collection, its more an option for those who are missing some receipts.
So as nickc says, I could still claim the secondhand value but that’s a tiny fraction of the amount I have valued them as (which was their new value).