- help with laptop (windows)
Ive just bought a dell n5040. It wont update windows and just keeps saying unable to update and keeps just shutting down and restarting. Ive gone into ms services and turned on auto updates etc to still no avail.
Is it worth just reinstalling windows 7 and start afresh would this solve the issue?Posted 5 years ago
Second hand presumably? Sounds virus-ridden.
I’d certainly be flattening a used laptop. God knows what’s on there, could be a keylogger sending your bank details back to its previous owner for all you know. Simplest way would be to do a factory restore, F8 on the boot screen on the Inspirons IIRC.Posted 5 years ago
Do I need the windows disc that come with laptop to do reboot? Ive bought it off the old boy I work with n he bought it new last year and just upgraded. Think hes had a play and ballsed it tbh.
Thing that surprised me is on the performance screen it says ram not available and memory not available.
But on my computer it says its got a 1TB hdd??? I thought these only come with 500gb? I know hes not opend it as he can hardly work his work ipad or phone.Posted 5 years ago
It should have a recovery partition. Press F8 right after you switch on when it says “DELL” in big letters, you should be able to go to something like “Advanced boot options.” From there there’s a “repair” option which will take you into a menu where you can reload everything.Posted 5 years ago
You need a fresh install disk then. Good news since recovery images are only as good as when they were made.
I’ll presume it’s Windows 7 given it’s age which is also good news since Win7 install disks are universal with a small file edit. I happen to have an upgrade version that I could rip, edit and burn a new disk for you that will work with the licence key if you like. I’m going to be busy till Wednesday (working over the weekend and have an exam on Tuesday) so feel free to ask around anyone else and see if they will do the same but the offers open.
EDIT screw that, here you go!
Then go here:
You’ll need a 4GB+ USB (I needed an 8GB drive as my “4” didn’t have room for a 3.8GB ISO) or a blank DVD. If you plan on installing it via USB the official ISO tool is crap and never worked for me but I can let you know tomorrow which I used.
If it’s another version of Windows let me know, I have geniune Pro ISO’s for 8 and 8.1 as well and I imagine it would work much the same for them (but not checked)Posted 5 years ago
So basically I download the version I need onto a usb stick then go back to service menu and select the usb drive to upload feom to restart the laptop?
(win 7 64bit home premium) im sure ive sin a notice pop up that said win 7 sp1 already installed. But how can I find the exact one I need to download?
How do you know all this lol : pPosted 5 years ago
Cougar, we have a 404 repeat 404!
(sorry, just worked for my tired brain)
Phil, I know this from buggering about with computers a lot, no idea how I knew this particular info but it was a recent thing…
You basically need to download http://msft.digitalrivercontent.net/win/X17-24209.iso , mnake sure the file described in the first link I sent is appropriately edited then burn the ISO to a disk or USB stick with an appropriate program. If you’re not confident with this step, as I said, I can burn you a disk but you’ll need to wait.
You then open the BIOS when you start your laptop (DEL/F2/F1 will usually do it), go to disk management and then make sure that the optical drive or removable media (depending on which you are using) are a higher priority than the HDD. Save and exit and you’ll be good to go.
The disk/USB should then boot up and you’ll be given the option to install the version you need. You’ll have to input the serial number and once it’s all installed go to the Dell site and download teh loatest software and drivers if you feel the need (though to be honest I doubt you’ll need any of that crap as 7 is clever enough to install appropriate drivers anyway).Posted 5 years ago
Im lost : / I read one of the links last night and followed that.
1 I downloaded the eicfg remover
2 downloaded the windows copy
3 opened the eicfc remover and put the windows download into the box and it said completed.
4 I formatted my usb just by right clicking and formatting.
5 ive just copy and pasted the windows copy onto the stick.
Is that all I need to do now? And then go into the bios and load the win copy from there? Ive sin steps to create stuff on the usb an loads of other steps and im getting lost : /.
Could you email me a dummys step by step how to do it as im not the best at this stuff lol. I really appriciate the help an offers!!!Posted 5 years ago
1 I downloaded the eicfg remover
You don’t need to do that if you download the correct version (I’ve fixed my link now, sorry).
ive just copy and pasted the windows copy onto the stick.
No, it doesn’t work like that. You need to use a tool to ‘create’ the image – see the ‘transfer’ link above.
You then open the BIOS
You don’t need to do that either. Pressing F12 will let you change it “this boot only”, whereas changing it in BIOS will result in a permanent change.Posted 5 years ago
My head is killing me now lol.
Right I download the new win 7 link you posted for me cougar onto my laptop or onto the usb?
Then run the win usb tool and select the new windows file for it to work with as I tried this last night and it said it was a invalid iso or something?.
Anyway use the tool then do what? Transfer the new file the usb tool has created to my usb stick?
Then press f12 in when the dell logo appears, then whats after that?
Sorry as im useless when it comes to this stuff : /Posted 5 years ago
Download the ISO and the tool to your PC. (The ISO you already have should work; the only difference is that the one I posted is newer and has a bugfix in it.)
Insert the USB key.
Run the tool, it’ll ask where the ISO is and where the USB key is. Let it do its thing, it’ll build a bootable USB key using the information in the ISO. If it tells you it’s not a valid image then yell, there’s a fix for that.
Put the key into the offending laptop.
Switch on, press F12 on the boot key. It should take you into a “one-time boot menu.” Choose the USB drive.
It should then boot into the Windows installer. Follow the instructions on screen. You want to do a “Custom” install rather than “Install Now” or it’ll try to upgrade the existing install, which we don’t want. When given the option you want to wipe the hard disk and start again. Ask if you’re not sure.
Once installed there will be further work, but let’s get to that point before we go any further.Posted 5 years ago
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