Long shot. I bought a dura ace group set from(I’m 99%) sure an Irish bike shop around 4-5 years ago. The cassette has fell to bits(only used on summer bike so low miles) contacted Madison no problem they said send it back to shop of purchase to progress warranty claim. Can I remember the bike shop 🙁
Even contacted my then used cc company to get name but due to gdpr records can’t be kept 🙁
I do remember commenting on a thread on here years ago about the bike shop as they were well regarded but very slow to ship goods.(but history only going back 3 years) Looking at googl nothing rings a bell.
I’m sure it was a small’ish family run shop. Anyone any ideas ?
Not sure northern or southern 🙁 I just remember at the time it was one of the best prices for the group set at the time. Wasn’t slane unfortunately. I thought it was total cycling but they have no record at all ! Memory eh.
Yes I’m surprised they are entertaining the warranty but it’s a very odd failure of cassette(think it was common) at the time. Rivets separating on the titanium cogs ? I did tell Madison it was over 3 years old(warranty is 3 years)
Bikedock? Went bust a number of years ago though.
You’re going to have to narrow it down to north or south! Did you pay in Euros or pounds. Did the word ‘ye’ appear anywhere in the transaction?