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  • Help: Facebook assistance: trying to get a cloned account closed.
  • Premier Icon kcal
    Full Member

    Anyone with Facebook inside tracks – would love to hear from you.
    Briefly – mother-in-law died last month; had a Facebook account which we eventually got around to closing, seems to be all dandy. Unfortunately she had had her account cloned, and so there is a fake account kicking about which we have been unable to report fully to get closed down. Quite distressing although in scheme of things – nothing major.

    The usual paths don’t seem open, and when we do flag it, it gets rejected as not suitable for closure. Any targeted assistance or advice welcome.

    /title – cloned or fake not ‘closed’ /

    Premier Icon pampmyride
    Full Member

    Good lack with that. I had my account hacked & so called customer service is non-existant. No phone number. No name or reference om emails. Absolutely useless. Had my a/c deleted by FB as they said I wasn’t old enough! I’d sent 15 scans of my passport & I’m over 60. We are just advert fodder.

Viewing 2 posts - 1 through 2 (of 2 total)

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