Headset fail, should this be warrantied?
It’s kinda annoying I find, I mean it’s not like I don’t understand why they do it.. as has been said it’s ‘hidden’ and most bike buyers probably wont ride it enough to knacker the bearings anyway- it’ll just sit in the shed.
What’s annoying though is with modern headsets it’s not a simple task of determining what is needed unless you buy an identical replacement POS one. Even when I phoned Hope about a replacement headset for my old trek E2 tapered steerer they said they thought they had the correct one but to be sure I needed to take it out and measure the tube diameters.
Big-up Cotic for offering upgraded headsets with their bikes for people who care about this stuffPosted 5 years agoRorschachMember
Of about the 50 or so Orange 5’s I’ve sold over the years about 48 of them spent the extra £50 on hope skewers/seat clamp/coloured rotors .And the other 2 upgraded the £10 loose bearing headset to a hope one.Posted 5 years ago
After a couple of months the majority of the 48 spent £70 plus another £20 fitting on a hope headset.NorthwindSubscriber
The other thing is that sometimes it undermines the brands- frinstance, my cross bike came with an “FSA Orbit” so at first I assumed it was up to that standard, then I opened it up and discovered it was a barely-sealed, race-and-cage headset rather than sealed cartridges. Now knowing that, I looked after it and it’s still fine but if I’d not, it’d be dead, and if I wasn’t already an FSA fan I’d probably be saying “FSA headsets suck balls!”. Cane Creek do this too. OEM-spec crap that looks like aftermarket quality.Posted 5 years agodaver27Member
for a start, what headset is it? some headsets (FSA orbit for example) have warranties on the bearings ranging from 2-10 years + it may be a struggle, but if it is one of these, you should be able to at least claim for a new set of cartridge bearings.Posted 5 years ago
If it is a normal loose ball jobbie, then i am surprised you got 8 months use out of it given the summer we’ve had, suck it up and spend £30 on one of the above and rejoice in never having to worry again!BazzMember
The one i had on my old vapour was pretty rubbish as well, FSA model i think, however it was only loose bearings so if you wanted you could probably just put some new loose bearings in with a wadge of grease and get some more life out of it. Don’t think you’ll get anywhere with the warranty though, no more than you would with brake pads.Posted 5 years agocurvatureMember
I spoke to the Cane Creek distributors and they explained that the OEM headsets used by the bike manufacturers are just branded Cane Creek and made by some other company.
Anyway I spoke to Orange about my Five earlier this year and they agreed to replace it under warranty.
If I wanted to go to a Hope headset I just had to pay the difference which was actually only £35 which I was rather pleased about!Posted 5 years agomuckyteeMember
I replaced the headset on my Genesis after 2 months (felt the same as you described)
I bought a hope one, since even if I could get it done under warranty, it would end up being like for like replacement. Which I didn’t want since the sealing on the stock headset was piss poor by design.Posted 5 years agoandylMember
have you dropped the fork and cleaned out around the lower bearing?
When my SS one in the C456 gets a bit grindy after some heavy mud rides I just need to drop the forks, clean out all the grit in the grease outside the bearing, regrease and off it goes smooth as silk again. If I didn’t use grease on the outside of the bearing I probably wouldn’t get grit stuck there but it’s there to protect the bearing from worse.Posted 5 years agomuddyfunsterMember
Wear and tear is one thing, I’ve had a Genesis Vapour since February and the headset has gone, can feel it grinding and the steering is twitchy. Should this be replaced under warranty or do I just have to wear it?
How often have you cleaned/serviced/regreased it in this time period? have you jet washed it or submerged it? If it’s a Chris King, fair enough. If it’s a cheapo headset, no.Posted 5 years agocrashtestmonkeyMember
a lot of OE headsets have open bearings rather than sealed cartridges. Munqe Chick’s Cube has one (FSA). Lower race needs cleaning and lubing regularly to keep it working, if I’d left it since Feb it would have been seized solid by July…
Agree with Northwind on the perils of companies making low-end OE kit, I would never have any FSA or Ritchey kit on any of my bikes as I associate them with cost-cutting OE, the stuff that gets replaced by another brand, even though having thumbed through an Extra catalogue Ritchey sell some very high end kit.Posted 5 years ago
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