Have you purchased a brand new Transition frame?
2013 covert CF 26.
No paint, or stickers and an apparent “piss off” from tweeks when asked where they were. They tell me paint and shock pumps aren’t shipped with frames any more. Sounds like a little black marketeering going on to me.
A little miffed considering the spend on a “premium” frame.Posted 4 years agomeamesMember
I spoke to Surf Sales before responding to your enquiry, they told me no paint in included with the current range of frames (though it has been in the past)
Shock pump’s are typically not included (certainly for the brands we sell, though I can’t comment on everyone of course) and I checked with the guys who packaged the frame for shipping and they confirmed you received everything in the box that we had when it came in from transition.
We’re a reputable company who have been operating for over 50 years, what benefit can we get in keeping a tiny bottle of paint (specific to a frame we no longer have) back to do some ‘black marketeering’?
Indeed if the paint had been included we would have used it to touch up the little chip on the linkage (which was advertised and resulted in the frame having a 30% discount against RRP)
Matt @ TweeksPosted 4 years ago
Apologies to Matt > I have implied unfairly that tweeks took the extras -, I was attempting humour. This was wrong and I understand that now. Although it is odd that 2014 bikes are getting paint in the box.
Fwiw, Matt was perfectly nice and very tolerant of my demanding nature.
I now accept that I shouldn’t have high expectations or expect to get what other people get.
Life isn’t fair.
I will add that transition USA have offered to send me some paint. I have zip ties, already. Stickers would have been nice tho :/
Readers: draw your own conclusionsPosted 4 years ago
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