Got a new 2014 Cube Stereo, took delivery early February. Back wheel was fitted in the workshop by the mail order company and came boxed in the frame. Been out on the bike 6 or 7 times and went tonight to take the wheel off to clean the cassette and the Syntace x12 bolt thru system seems to be jammed.
It is stuck at the non drive side with the hub cone spinning at this side with the axle being able to screw free of the drive side but. The whole nut and the collar are turning and when turning (pic below). I have tried screwing it in and out a couple of times and a rubber seal from around the outside of the collar has rotated out.
Help, how can I free this, I cannot wd40 as it will contaminate the disc?
Second, the rubber seal from around the outside of the collar and inside the frame?
If I cannot get it unseized, would riding it without the seal kill the frame?