Me brother and his wife have had their return flight cancelled this afternoon – the airline have been crap, text notification with just a URL and no number to call, and they’ve got no net access so the URL is useless. I called the airline and they have been shite, there’s another flight on the tenth or, if they can get to another city, there’s flights in a couple of days, or if they can find another carrier they can get another flight and try and claim the cost back. Is that right? They’ve just stranded, I dunno, a couple of hundred people abroad of a Sunday afternoon, and they’ll just have to sort it out themselves?