After a fairly soft landing this happened to my forks,
I’ve left it a while to see what Sram would say as there under warranty
any way they say they were caused by a front impact which bent them back causing them to snap.
I don’t think this is possible or what actually happened not happy at all.Posted 4 years ago
shop I got them from merlin have been very good but ultimately the warranty is with Sram. They are arguing crash damage but from my thought a 150mm fork should be able to take a few landings, there was no crash and it defiantly didn’t bend backwards. there 15mm mickolas as well. Ive told SRAM I’m not satisfied with there answer.Posted 4 years agob rMember
One of my sons broke his forks the same kind of way (except at the side), but since they were ancient XCR’s we just binned them and got a pair of Marz DJ’s.
I’d be taking it up again with Merlin.
If you get no joy, bin the lowers and ebay the stanctions/crown – should get a decent price if others are wearing on the sliders. 🙂Posted 4 years agoNorthwindSubscriber
You could still put a muckle twist into them with the right crash, that’d stress the bridge most. But it’d be weird. I’m a Rockshox fan right enough but this doesn’t smell right at all. Trouble is a big front impact wouldn’t mark the forks, it’d be via the wheel…
(my Revs have the same lowers, I think, and they’ve been through hell and back without even looking like they’re fussed)Posted 4 years ago
Update, they still think that it was crash damage/ impact refuse to acknowledge that that’s rediculas. SRAM Tech offered me crash replacement forks at cost price, when I mentioned that I can buy them cheaper than that from online shops they replied with that’s there price and I can buy else where.
I’m more annoyed now at there customer service than there shoddy forks broke.
Does any one know any sram contacts.Posted 4 years ago
obviously there’s no way to be certain from that one photo, but…
it looks as though the break has happened as the right fork leg compressed more than the left. as I see it (non-expert disclaimer) this could happen if:
1. the landing involved a left to right force at the contact patch. eg off camber or bike was moving sideways or fork was ‘crossed-up’.
2. the right fork leg landed on a rock (or something) before the wheel touched down.
3. the left leg was ‘locked out’ by damage/manufacturing defect/(other?)
it seems unlikely you wouldn’t notice 2.. in 1., only the crossed-up option could impart the kind of forces needed whilst still feeling relatively gentle.
so my inner amateur Columbo says ‘crossed-up’ or left leg locked (however it may be)Posted 4 years agocrashtestmonkeyMember
Why the whole fork: do they think the uppers are damaged? Can’t see why they can’t offer you new lowers at cost price.
many years ago I snapped some Manitous (fork brace on ’97 SXTis, a known fault that was eventually warrantied). Answer offered to sell me the lowers at “cost”, which was the same price as a full set of forks mail order (the joys of OE stock getting dumped).
Crashing is a normal part of riding, so the fork should be designed to handle a bit of that.
Really? WAY too many variables, none of them verifiable, to define what an acceptable “bit” of a crash is. If I weigh 70kg, can I crash my bike at a higher speed than a 90kg rider and still get it warrantied? Do I have to give them GPS data of the crash?Posted 4 years agoepicycloSubscriber
crashtestmonkey – Member
…”Crashing is a normal part of riding, so the fork should be designed to handle a bit of that.”
Really? WAY too many variables, none of them verifiable, to define what an acceptable “bit” of a crash is. If I weigh 70kg, can I crash my bike at a higher speed than a 90kg rider and still get it warrantied? Do I have to give them GPS data of the crash?
I’m not saying that it is so, just raising it as a point for discussion. The design of the fork should take into account the range of weights of riders and the different uses to which they will put the fork.
So does this create an obligation on the part of the manufacturer to factor crashing into their design parameters?
(I wouldn’t expect to get crash damage fixed for free myself)Posted 4 years ago
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