I’m looking at some pages someone else has done. Many of the pages have words and some other stuff like embedded videos or WooCommerce products. When I click on ‘edit page’ I can only see the words, the other things are not there. I can’t find reference to them in the ‘customise’ bit where you change the theme attributes.
It’s been years since I’ve used it but the hidden features might be a premium feature. Wild speculation though. I’m assuming you’ve checked all other menu options so thought it might be the difference between paid and free features.
It’s a managed service option from a hosting provider, I dunno what’s free and what’s not. But the content is the site’s own content, and it’s there on the page but not when I click through to edit it.
I haven’t looked at the PHP templates no, I couldn’t find any reference to them in the UI.
One of the pages has youtube links on it, that I cannot see where they come from. The other has a list of products (using WooCommerce), so I would expect some kind of block that is a product list but I cannot see it.