- Fatty rolling chassis, delivery time.
I have a Fatty, but I was one of the preorders on the original shipment. I waited 6-8 weeks IIRC, but they were clear that it was a preorder and that they weren’t in stock.
But if their website says that everything is in stock, a week seems like a long time, especially as it doesn’t have to be built up or anything.Posted 4 years agoletmetalktomarkSubscriber
What’s the status of the order when you log in?
I had a recent delay in an order due to an item being out of stock. All items showed as being in stock when I placed the order and still in stock nearly a week later when I phoned to check what was happening.
The girl I spoke with was hugely apologetic and put it down to a rubbish stock system.
These things happen.
Call them Monday.Posted 4 years ago
I ordered the same last Tuesday evening, so after reading this on their website I thought I might have the bits by last weekend:
Order Processing and Dispatch
Planet X offers free express delivery to anywhere in the UK.
Customers worldwide can benefit from our same-day dispatch service on ‘in stock’ orders placed before 3pm GMT.
Please note: Our bikes are built to order and may be subject to a 10 to 14 working day build time.
Any orders received after 3pm GMT or during the weekend will be dispatched the following working day.
Pre-orders for products not currently in stock will ship as soon as stock is available.
So far nothing has happened… not even been dispatched!
Last week a pal brought a frame – turned up next day..
This weekend my brother brought a road bike – turned up today..
Why me???Posted 4 years agoSaccadesMember
There is a very polite lady working at on-one customer service with a loverly voice (not a yorkshire accent), one you could happily drown in.
I think I could have forgiven her anything…
Good job really as 2 items that were showing in stock when I ordered were actually out of stock. But I have had 2 follow up phone calls to keep me informed and gave me a choice of refund or wait for one to be restocked so no real complaints.Posted 4 years agoBarney_McGrewMember
I went to order my rolling chassis this morning and *bang* it disappeared!Posted 4 years ago
Apparently it is due to a shortage in tyre stocks. The guy I spoke to on the phone was perhaps a little too honest and told me that there is more profit in the whole bike sales and as such the decision was made to withdraw the bundle offer.
I literally had it in my ‘basket’ then went to check it out and it was no longer there! Angry
I’ve got a Whippet and PX Carbon Pro Red and had a 456 and have had good dealings with OO and PX but have left a little disappointed this time. I appreciate there has to be a cut off when such decisions are made but it was like a member of staff in the supermarket take an item out of my basket as I walked down the aisle. 🙁
So, that’s another choice!Posted 4 years ago
They’ve gone all 2×10 now;Posted 4 years ago
http://www.planet-x-bikes.co.uk/i/q/ZXOOFFFAT/on_one_fatty_frameset_bundlePosted 4 years ago
Frame and fork bundle for 350, glad I bought when I did.dohMember
at 999 for 2×10 it is still a very good deal, (not as good as the £500 bundle though) i found the x5 stuff and brakes fine but I had better brakes and xt gearing to swap it out with.
is that some kind of clamp that the front mech bolts too?Posted 4 years ago
and when do the carbon forks land brant?? 8)
40mpg – Member
Brant – are you doing any pre-orders on fatties with carbon forks? Got £100 credit with you following another recent bike purchase which I need to spend before 30 Nov!
POSTED 48 MINUTES AGO # REPORT-POST
You want to give us £1100 and we give you a carbon forked fatty when they arrive?Posted 4 years ago
I can arrange that. Mail me.
Just in case your wondering what your sorting out did this week Brant:
Thanks for making it happen 😆
Now to sort out 40mpg so he can buy my spare chainset… Another fatty in the family – and he’s always been the skinny brother 😯Posted 4 years ago
wwaswas – Member
that’s really nice
I don;t want to ask how much it weighs.
How much does it weigh?
now weight… not really sure – drilling the rims tomorrow so at a guess based on others builds etc around 32lb??? Maybe!
Cost £200 more than the standard one – money well spent to get exactly what I wanted! That includes all the bits to run it SS, 1×10 or 2×10!Posted 4 years ago
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