Existing LoveFilm subscriber?

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  • Existing LoveFilm subscriber?
  • Premier Icon Cougar
    Subscriber

    Just cancelled my LoveFilm account. Can’t fault the by-post service, but I signed up primarily for the console game rentals which they’ve discontinued.

    Of note though is, when I went to cancel, they ask why you’re cancelling (I chose ‘problems with the by post service’ as the nearest match) and then take you to a Retentions web page where they offer you a few different “free month” offers.

    So, if you’re an existing customer, you can readily get some money knocked off your subscription, without all that messy haggling and talking to people business.

    You’re welcome.

    I cancelled my subscription by phone on Thursday night. I explained that it was just the streaming service i was disappointed with and intended to give netflix a go. Guy on the phone said they would give me 4 months service for free so i could try Netflix and compare the two without financial penalty. So I signed up to Netflix and got a 2 month free trial with them as well.

    Happy days.

    Premier Icon Drac
    Subscriber

    Hmmm! May take a look as I have the postal and online service but never get the chance to watch the postal ones.

    Premier Icon iain1775
    Subscriber

    When did they discontinue game rental?

    Premier Icon Cougar
    Subscriber

    Towards the end of last year, I think sorta September-ish.

    labsey
    Member

    Game rental service was (quietly) cancelled in August last year. Shame really cos I loved the service. Not found anything that matches yet.

    cynic-al
    Member

    My Panasonic telly doesn’t support Lovefilm streaming, am about to try Netflix.

Viewing 7 posts - 1 through 7 (of 7 total)

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