Edinburgh Bicycle Co-operative – Manchester Rusholme
I’ve bought bikes from their Edinburgh store and they were good. Best chain store I’ve used prob, in terms of their mechanics and exp staff being engaged and helpful (had a frame warranty issue that they were superb with). They employ a few clueless students but I guess most large shops do and you’re obv not going to be speaking to them when buying a bike.
Only thing I’ve bought from the Rusholme store was an inner tube that was punctured in the box! Took it back weeks later when I got it out to use and noticed, and one of their staff replaced it right away which was good of him. From his point of view I was prob making it up.Posted 4 years agocouldashouldawouldaMember
Another happy Edinburgh customer here. Had the misfortune to buy a Commencal from them, and every time it cracked they replaced and rebuilt it as quick as they could.
I think their Co-Op model means a slightly more interested work force generally. But every branch will be different I guess.Posted 4 years agoRusty SpannerSubscriber
Another very happy customer.
Bought lots of clothing, spares, luggage and various bits and bobs from them – very knowledgable and friendly staff, can’t do enough to help.
A massive contrast to the independant bike co-op just down the road, which is the second most unfriendly bike shop I’ve ever had the misfortune to set foot in.Posted 4 years agommmfergusSubscriber
I got my last bike from there and have nothing but praise. Gave loads of advice, knew there stuff and sorted out a load of reliability issues afterwards.Posted 4 years ago
Got a bit of a discount and interest free too.
I went to a few other places first and they didn’t seem that interested in selling me a £3k bike!? But EBC did and then some.
Slight disclaimer : Not been there for over a year now after busting my shoulderdazhSubscriber
Another +1. The staff are very friendly and helpful and are quite happy talk bikes to you all day, unlike a certain other chain store in Manchester which shall remain nameless. I had a bit of a dodgy bearing replacement on a spesh epic once but they corrected it straight away when I pointed it out and even stayed late after the shop had shut to fix it.Posted 4 years agosweepyMember
The other thing when I bought my bike was, when I went in for the test ride, then thanked the assistant telling him I would order it online that night, he cheerily told me to wait a week for the 15% sale 🙂Posted 4 years ago
Ive not been given tips like that when I worked in other placesSuperficialMember
I like EBC, as far as chain bike shops go. I bought a road bike from one of their branches recently. In all the shops I’ve been in, they probably have the most enthusiastic staff who ride regularly.
My only complaint is that they seem to target the left wing hippie “cyclist” one-less-car commuter crowd with their adverts. Which I suppose is where the money is, but it makes me cringe a bit. I’m not a “cyclist”, I just ride bikes. A lot.Posted 4 years agodeetsSubscriber
They were my go to store when I got back into pedalling many years ago. Mostly good staff and superb mechanics (is Lee still there? – top guy). I spent a lot of money there but they managed to screw up a few times with regard to billing and sending suspension off when they should have, so parted company with them in the end. A shame as I really liked the vibe there, but it has made me much more self sufficient which is a good thing!Posted 4 years agokcalSubscriber
Regularly pop in when in Edinburgh (used to stay there which helped). Was nice to see the same staff each visit – less so of late, but I guess they move on! Very helpful w.r.t. trying kit on, bought my hybrid bike a decade ago and they moved all the racks and caboodle over without fuss.
Servicing – would always go to the Bicycle Works anyway..Posted 4 years ago
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