ebay refund question.

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  • ebay refund question.
  • Premier Icon zippykona

    Ordered some solar storms which never turned up.
    They had been returned by post office due to the batteries which is fair enough.
    The seller never told me this til I chased up my lights.
    They are willing to refund but only after I’ve posted positive feedback.
    If I post positive and they don’t refund am I stuffed?


    Just put item not received due to post office rules, refund due to be given


    i wouldn’t put that if you haven’t got a refund

    Premier Icon euain

    Sounds bonkers. Leave feedback as you see fit and raise a claim with eBay?

    Premier Icon scotroutes

    Surely the transaction isn’t over until you’ve received the refund? In which case I’d wait until I had the money!

    Point out to the seller that demanding positive feedback is against eBay regulations. It’s called feedback extortion – details HERE

    If they still refuse a refund, open a case with eBay and/or PayPal (assuming that you paid with PayPal).

    Open a case with PayPal,wait until you get your money back then leave whatever feedback you feel appropriate.

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