Ok following on from my previous post about about Hermes saying they have delivered a bike
Which they clearly did not i.e. they are saying they delivered to Reception of a corporate building in the evening after it was closed which was locked up with security cameras showing nothing was delivered
The Seller is not being very helpful – in fact i’m beginning to think i may have been scammed – this is the latest response
“I am afraid it is out of my control as to what happened with the item once it was delivered to you. Frankly from when the item is delivered to your designated address it is indeed your responsibility to ensure the item is not damaged or lost. For avoidance of doubt the following are the tracking number: Parcel2go: ****** Hermes: Content: ****** For eBay attention: please note that I have photographic evidence clearly stating that the item was delivered to the buyers address which which will be provided if so requested.
No signed for tracking on parcel as far as i can tell
I’ve gone back to seller asking why he cant dispute the delivery along with all the reasons, i.e closed building, none showing up on security cameras etc with parcel2go / hermes – not heard back yet
Bought via pay pal and credit card so am i going to be ok for getting my cash back it the bike never turns up – I’ve read else where that ebay sides with sellers if they show proof i.e. just screen shots of a web site saying item was delivered 8-(
Any one had a similar experience – how did you resolve it ?