- EasyJet cancellations
What’s the Easyjet cancellation number?Posted 2 weeks ago
Missing amount has actually been refunded instantly, just had confirmation email.Posted 2 weeks ago
What’s the Easyjet cancellation number?
I’m after this too- they’ve finally cancelled my flights departing this Saturday, their website sas I need to contact customer services for a refund but I can’t find a number anywhere. What a pain in the arse.Posted 2 weeks ago
0330 365 5000
Keep trying!Posted 2 weeks ago
I’ve probably tried about 30 or 40 times today – same recorded message: “we’re really busy, try later” then hangs up. You can’t even sit on hold…Posted 2 weeks ago
Took me about 20 attempts but once you get past that they answer pretty much straight away.Posted 2 weeks ago
I’m in the hole for just over £600 for flights to Rome at the end on May. I’ve had a few emails about changing flights, as above up until February 2021. TBH it’s no good to me, this trip was for my 25th Wedding Anniversary and my white works in school so can’t take holidays in term time.
Just going to have to sit it out and hope easyJet cancel the flights. I really don’t fancy going to Rome in the near future.
Are they refunding the whole cost? I know Wizzair only refund the flight price. Seats, bags, “charges”, etc. are not refundable according to their T&Cs. But then Wizzair are lower than the bottom feeding scum that othe others are.Posted 2 weeks ago
Never even heard of Wizzair! Thanks for the nº @eskay
Well up until a couple of days ago, I could still buy a seat on my flight BIO-MCR on the 7th. Checked just now and it says not available so I guess the cancellation will eventually come through, right? Although you can still check in via the app.Posted 2 weeks ago
We are getting a full refund. Pre booked seats and all.Posted 2 weeks ago
Bob, they cancelled flight at midnight. We were flying at 06.45. once they’ve cancelled flight you can ring and ask for a refund. You’ve just got to keep calling. I kept getting message and hang up but eventually got a female recorded message rather than male and call was answered pretty quickly.Posted 2 weeks ago
The day before? Blimey that would test my resolve.Posted 1 week ago
We cancelled our flights to Madeira last week, money refunded to the credit card within a day or so.Posted 1 week ago
My mate on same flight as us rang the day before we were supposed to fly and they wouldn’t give refund as flight hadn’t been technically cancelledPosted 1 week ago
Just checked and money back in account so that’s a bit more towards my Solaris max 😀Posted 1 week ago
Managed to get through this morning bang on 8am when they opened. Answered pretty quickly once I actually got through. Various options offered (move flight, voucher valid for 6 months etc) before I could get a refund but processed no problem once I got past that…Posted 1 week ago
I failed to get through this morning so far. Tried 30 times since 8am, on top of 20 times yesterday. I had tried at bang on 8 (a couple of calls at 7). Definitely a girls voice when you get through?Posted 1 week ago
top tip, you can add a , to the number on an android phone and it does a pause, so you can save 03303655000,,1 and it’ll press the touch tone too 🙂Posted 1 week ago
One of my jobs for the day…including my real job and keeping the kids on track with their schooling.Posted 1 week ago
I’m tired of all this.
right, got through on attempt 64 (!) -I asked why we couldn’t cancel online any more and they said there was a problem with the refunds from there. checking my account, I hadn’t got my refund for a flight I cancelled 2 weeks ago, so I got them to sort that one too..
lesson – if you did do a ‘give me my refund’ online, you might need to phone..Posted 1 week ago
Oooh! 64? I’m on 6 so far…Posted 1 week ago
Attempt 47, got through to be told the only options were a change of flights or a voucher for the amount paid to be used in the next 6 months, categorically no refund. I have said yes to the voucher but cheesed off- can I still speak to credit card co. Or travel insurer?Posted 1 week ago
lesson – if you did do a ‘give me my refund’ online, you might need to phone..
That’s what I feared 🙁Posted 1 week ago
I added my API details and checked in for my mid-April flight this morning. Follow the process, don’t what to give them any wriggle room for refusal when the official cancellation is made!Posted 1 week ago
Got through eventually and nice lady has refunded my flights. I’ll check my card in a day or so.Posted 1 week ago
got through to be told the only options were a change of flights or a voucher for the amount paid to be used in the next 6 months, categorically no refund.
Even where it’s classed as exceptional circumstances I don’t think that’s right, refund or re-book is up to you. I’d be arming myself with details of the regulations, and getting back to them.Posted 1 week ago
KLM have cancelled flight, and are now only offering a voucher. I’m not going to piss about talking to them, I’m just going to raise it through Amex.Posted 1 week ago
Repayment just came through on my card. I think that’s 3 days after phoning them.Posted 1 week ago
Tried calling them today, and just get cut-off, thought I’d try contacting my credit card co. to get a refund, and they’re saying an hour wait to get hold of a call handler…
what a messPosted 1 week ago
Easyjet has grounded their entire fleet indefinitely so I’d imagine they are being pretty inundated with calls for refunds at the moment.Posted 1 week ago
Day 5. I still haven’t got through. This is going to be painfully long.Posted 1 week ago
Any views on sitting tight on this? We were due to fly next weekend, not looking to transfer and got plenty of money tied up. BUT, paid on debit card so if they do go titsup we have no protection. That aside, any expectations or concerns that we somehow won’t be eligible for a refund, particularly after the original departure date? Otherwise happy to let this sit for a while until the stampede dies down.Posted 1 week ago
Whoo Hoo!Posted 1 week ago
Finally got through and got my refund.
71 attempts. Took 15mins of waiting, negotiating and waiting for a managers approval.
You have to stick to your guns in demanding a refund. The poor call handlers are having to push the vouchers hard. Wouldn’t want their job. I bet they get a ton of shit all day.
@Scuttler – they have cancelled all flights. You should have got a cancellation e-mail. If your on a debit card then you do have less protection but sometimes it depends on the bank. I would phone for a refund coz if Easyjet go into Administration you may have a much longer wait and not get your full amount back.Posted 1 week ago
So if they have cancelled the flight, and you don’t ring up or rearrange to a different date but just don’t don’t show up I’m assuming you don’t just get a refund.
Mrs C is booked on a flight on Saturday – it was only £20 odd and life is too short so sit on the phone for 71 attempts to save £20.
Alternative is to punt it into the long grass and choose a random date in the future that may or may not be useful.Posted 1 week ago
For £20 I would re-arrange a flight. You might get a good deal from that. We were nearly £900 so worth going through all that.Posted 1 week ago
@stabilizers – aware they’re all cancelled and we got the cancellation email but I’m not the sort of person who can hack a massive queue if there’s no need (just like getting on a plane really). I’m not desperate for the money right now but it’s occurred to me that if I put it off I might somehow reduce the likelihood of getting it back.Posted 1 week ago
Amex were pushing me to deal with KLM and accept a voucher. I stood my ground and got a refund.Posted 1 week ago
How far ahead are flights cancelled, we’ve got a flight booked late May, might be a bit early?
TBH we’re expecting/hoping for the whole trip to be cancelled and ideally get a refund, but I took insurance out early enough that it might be an option.Posted 1 week ago
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