DPA experts

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  • DPA experts
  • patriotpro
    Member

    Just had a telephone conversation where I was refused his colleague’s name as he didn’t want to breach the data protection act.

    Is this correct?

    It was a council btw.

    atlaz
    Member

    I think there’s no DPA issue with him giving out his colleague’s name… he may actually mean that it’s against policy. These are not the same thing 😉

    patriotpro
    Member

    My understanding is that he is breaching it by not giving it upon request as it’s local authority…

    Am I way off?

    Depends on the context and why/if you needed to know that name, I would say.

    Premier Icon footflaps
    Subscriber

    People just use it as an excuse to be awkward. I suspect 99.99% of people quoting the Data Protection Act know bugger all about it.

    I suspect 99.99% of people quoting the Data Protection Act know bugger all about it.

    Agreed in full.

    patriotpro
    Member

    CaptainFlashheart – Member
    Depends on the context and why/if you needed to know that name, I would say.

    To include them in written correspondance, nothing more sinister and it was business related but not selling.

    People just use it as an excuse to be awkward. I suspect 99.99% of people quoting the Data Protection Act know bugger all about it.

    Absolutely.

    bigyinn
    Member

    Possibly to avoid it going to a specific person rather than a department who deal with such things?
    I’ve been in touch with one of our customers in the past regarding payment and when asked who I needed to speak to I was told “we have a no name policy here”. Gee thanks. 🙄

    patriotpro
    Member

    Similar situation bigyinn. Thing is policy afaik cannot be seen to override law.

    Premier Icon footflaps
    Subscriber

    I was told “we have a no name policy here”

    Should have asked for his number then…

    IGMC

    brakes
    Member

    you: “can I have your colleague’s name”
    him: “no, it’s against the data protection act”
    you: “really? can you explain why?”
    him: “no, that would be against health and safety”

    edlong
    Member

    My understanding is that he is breaching it by not giving it upon request as it’s local authority…

    Am I way off?

    Not a million miles, but still off – I think you’re probably confusing the DPA with the Freedom of Information Act which Local Authorities (and other statutory bodies) are subject to. I’m not an FOIA expert, but I’m not sure that the names of individual officers would fall under the FOIA though.

    nick1962
    Member

    You should have asked to speak to the Data Protection officer. Every organisation like a council has one.That would have flummoxed him/her.

    patriotpro
    Member

    Cheers edlong, i suppose the FOIA and DPA are connected to an extent.

    😆 @ brakes

Viewing 15 posts - 1 through 15 (of 15 total)

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