Just asking 'cos my missus has emailed them 3-4 times now about this and has had no reply.

At least when Brant was there you could expect some kind of reply, no matter how terse.

I had a reply from it about 10 days ago regarding a replacement lead for a LUU light (that I've now been waiting over a month for!)

Ta, Sh'f.

This should work Planet X and On One are one and the same:

http://www.planet-x-warehouse.co.uk/index.php?page_id=1048

I'll give that a go. We get so little chance to pick up the phone in the daytime that we tend to rely on email in the evenings.

It works, I had an email from Stevo a couple of days ago. He said that they'd had email problems but ok now.