does anyone know Matt007? Classifieds query.
Maybe raising the dispute was a little hasty, but to be fair to the the OP when you buy something (retailer or otherwise) you expect a certain level of service. Even if it’s a quick email to say the money has been received. It’s not difficult and no amount of snow can get in the way of common courtesy. Unless the internet is down obviously 😀
If I sell something I always let the buyer know I’ve received their money, give an idea of when I’ll post it etc. Not too much to ask is it?Posted 4 years agobigyinnMember
Given parts of the UK are without power, and have been hit by some pretty horrendous weather which may make normal methods of communication difficult, perhaps you should hang fire.
Also I NEVER send money until a sale has been agreed by the seller, which I cant see on the thread that he has, I think you’ve jumped the gun (unless there is other correspondance that we’re not privvy to?)
AND given that he’s pulled another classfieds seller up on something that is marked as SOLD on another forum HERE I would suggest that its unlikely he’s out to rob you and just has no comms at present.Posted 4 years agomatt007Member
wwwwwwoooooaaawwwww, hang on a sec…..
Just logged on and seen this!!! A chance to explain and defend myself please!
Mr Bobbyspangles, just checked my paypal and rifled through my emails, so I can give you the story on this.
I dont know if you noticed, but you replied to an old ad for the items, I had placed a more recent post, so would not be checking for responses on the older thread. maybe my mistake not yours.
Coupled with the above, it looks like you just fired the paypal payment straight through, no covering email or anything, so I have completely missed it as it just looks like a general paypal email, of which I have many many in my inbox!. Also as I didnt think I had sold anything, not getting a latest thread response I wouldnt have checked…..
Everytime you pay for anything with paypal you get at least 3 emails, so I dont look at them unless I know I have agreed a sale etc with someone.
I have now seen the dispute case raised, it was more hasty than I would have raised one, but thats just me.
I can only appologise and offer to either refund you your £20, or get the items in the post tonight, the choice is yours?Posted 4 years agomildredMember
To play devil’s advocate here, and not doubting anything either the buyer or seller is saying but it’s worth noting that you have to raise a dispute fairly quickly otherwise it times out. I only know this because I lost £90 by giving the seller the benefit of the doubt. I followed all the eBay rules by contacting the seller and trying to negotiate with him to return the items (counterfeit Nintendo DS).
The seller was great – he promised a refund of all monies and an extra $15 for return postage – it just never came. By the time I realised he was playing it a bit cute I’d timed out.
Despite me being able to prove all communications and his promises, just because I hadn’t raised a dispute earlier, both Ebay & paypal simply refused all help.
Again, not aimed at either parties in this thread but worth noting for future reference. Unless you raise a dispute early on, you are NOT protected by PayPal. Their advice is that a dispute shouldn’t be considered a personal insult, but rather part of a transaction, nothing more.
Edit: also PayPal couldn’t give a shit what the weather is; if the dispute times out whatever the reason, they will not help.Posted 4 years ago
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