Distance selling regs – advice please.

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  • Distance selling regs – advice please.
  • sv
    Member

    Bought a light from Fast Tech and it was supposed to come with batteries included – it didn’t. Now want to return said light – should fast tech pay for the return postage? Paypal have been no help 🙁

    Fast tech have since claimed it didn’t come with batteries and have changed their website description. Probably end up keeping it…

    Premier Icon scotroutes
    Subscriber

    sv wrote:

    Bought a light from Fast Tech and it was supposed to come with batteries included – it didn’t. Now want to return said light – should fast tech pay for the return postage?
    Fast tech have since ….changed their website description.

    I think your answer is there. They should have provided exactly what they described. However, if you have no proof of the original description, I fail to see how you can do much about it.

    cynic-al
    Member

    I think so – “not as described”.

    Premier Icon nickdavies
    Subscriber

    Fast Tech aren’t European = no DSR. You’re reliant on their customer service….
    That said given the batteries are usually rubbish and the head’s the only bit worth keeping i’d not bother!

    Premier Icon LimboJimbo
    Subscriber

    Cost of return is not usually covered by distance selling reg’s.

    sv
    Member

    Meh! Should have stuck with DX or blackshadow direct.

    Thanks for the advice guys.

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