We recently moved house and in advance of this treated ourselves to some nice new furniture (sofa, chair, dining table + 4 dining chairs for a not so small amount of money – we’re talking Orange Stage 5 frame amount).
This was ordered on the last weekend of January and we were told would take approx. 10 weeks to arrive, we agreed to this as it would fit with us moving mid April.
On getting an update on the order in March we were informed the order would in actual fact take up to 16 weeks.
In reality the sofa & chair arrived in 15 weeks and the dining table + 4 dining chairs were delayed further and arrived last week at 18 weeks. I didn’t use credit so the items are now fully paid (paid final 1/3 last week before final delivery, if I hadn’t paid in full the final delivery wouldn’t of been made).
Now I’m not overly bothered, I’m just relieved that the order has arrived safely and thankfully all the items are beautiful peices of furniture. However my wife is still properly miffed that it took longer than the original 10 weeks and wants to chase up with customer services to try and get a partial refund back on the items on the basis of time taken. I personally don’t think there’s a chance in hell and honestly aren’t bothered about chasing it up…
STW thoughts? Would any STW’ers be like my wife in trying to get a small proportion of the payment back? Is it even worth the hassle?