CRC – Slow processing on orders ??

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  • CRC – Slow processing on orders ??
  • shady
    Member

    Hi people, just a quick question, but is CRC really busy at the mo or what ??

    Ordered some ‘In Stock’ items on Monday lunchtime, which show on the website today as still in stock but they are stuck at processing??

    I thought ‘In Stock’ items get dispatched the same day ??

    Anyone else had issues with recent orders ??

    Thanks

    Shady

    racing_ralph
    Member

    read the crc thread below yours

    s8tannorm
    Member

    Must be busy, I ordered a frame Sunday night, as of last night it was still processing…never mind, it’ll stop me building it when I should be plumbing in an Aga!

    AndyNot@CRC
    Member

    Guys we are very busy indeed, and while most orders are getting out on time there have been a few delays.

    We are truly sorry about this and have extra staff in to make it up.

    As for all of you that have emailed and are as yet to recieve a response, we had a server issue that caused some problems with email and combine that with the volume of email created buy the sale and you can guess.

    We are staying on tonight and probably tomorrow as well, add to that our Saturday being sacrificed and you can see we are determined to get caught up.

    Once again, our sincere apologies for anyone that is experiencing any inconvenient delay with their order.

    Andy

    MrGrim
    Member

    Fine for me. Ordered Tue, received Wed. Ace as usual.

    Premier Icon u02sgb
    Subscriber

    Yup ordered yesterday morning and turned up today. So not all the orders.

    Junkyard
    Member

    a couple of days longer but faster than the average singletrack seller ๐Ÿ˜†

    Premier Icon bruneep
    Subscriber

    slow here ๐Ÿ˜ฅ

    Yetiman
    Member

    Seems ok to me. I ordered 3 items on Monday afternoon and they arrived yesterday morning.

    AndyNot@CRC
    Member

    bruneep, your order for ISCG bit? If so shipped today. Sorry ๐Ÿ™ for the delay.

    Where are my forks Andy? ๐Ÿ™

    AndyNot@CRC
    Member

    Difficult to say as I have no way of knowing who you are ๐Ÿ˜• or what you have ordered?

    Premier Icon brant
    Subscriber

    I thought you were just psychic Andy.

    Tsk. You just can’t get the prescient bike shop staff these days…

    ok to email you?

    mda
    Member

    Andy, could you check out my order no. 1674489 placed on Friday of last week. Still says processing. Thanks.

    Premier Icon bruneep
    Subscriber

    ๐Ÿ˜†

    AndyNot@CRC
    Member

    mda, will check it for you, any further requests though please email me rather than turning STW into a CRC help line. Thanks.

    AndyNot@CRC
    Member

    Scienceofficer YGM

    So I see.

    Bollocks. ๐Ÿ™

Viewing 19 posts - 1 through 19 (of 19 total)

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