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  • CRC-bosses-email-anyone? ;)
  • fazzini
    Full Member

    Because…I’d like to compliment their customer service!
    Just taken delivery of Fazzini-junior-jnr’s new bike and on inspection it is slightly damaged.(Obvious paint chips in 2 places on the top-tube and fork stanchion).
    Used the web-chat initially; asked to email CS with photos and description of delivery box etc.

    Response with satisfactory resolution, and alternative, within 3 minutes.
    Thanks CRC.

    Free Member

    I have also found their customer service to be excellent. I guess it has to be though, to deal with the levels of incompetence and couldn’t-give-a-shittery in the workshop.

Viewing 2 posts - 1 through 2 (of 2 total)

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