- CRC… A Warning!
If any of you are making a CRC order tonight be aware….
I ordered a pair of shoes and pedals tonight and confirmed the order as normal. I then got a message telling me there was a problem and try again later. I tried again shortly after and got the same message. I tried a third time on a different PC (You can see where this is going can’t you?)and got the same message. I’ve checked my bank account and low and behold the money is missing. I’ve just checked my order status and I have three pairs of shoes and pedals on order now….
Just a heads up….Posted 6 years agoBenjiMMember
I’ve had a few issues with the CRC ordering system lately. My goods have arrived in a reasonable time, however, I’ve been receiving multiple dispatch messages for one order or dispatch messages after I’ve received the order or simply no dispatch message! This makes me think I’ve placed more than 1 order but it doesnt appear to be the case.Posted 6 years agoMatt24kSubscriber
CRC do seem to be having a few issues recently. I have taken advantage of some of their weekend offers like spend £100 and get £17 pounds off and found that the whole process is slower than normal. In the past I have often ordered on a Sunday and had goods delivered on Tuesday.Posted 6 years ago
My last order placed on Saturday was still processing on Tuesday afternoon. However, when I checked on Wednesday morning it was showing as Dispatched Shipping Date: 19/03/2012 00:00:00
So there are obviously some glitches in the system maybe caused by the amount of orders that these promotions are generating. My stuff arrived on Thursday which is fine but not their normal super fast delivery.simmySubscriber
Ive ordered twice off CRC & had problems with both items, the first being a simple light bracket which was damaged when it arrived.
Looked like someone had cut through it with a knife so im guessing it was when they opened the boxes in the warehouse.
Second was a Tyre that wasnt delivered in the time they promised & the Track & Trace number wouldnt work.
It arrived shortly after, but perhaps I was just unlucky.
Gotta say though the customer service is brilliant with the light bracket being replaced straight away & constant communication with a lovely Irish girl in Dispatch until the day the tyre arrived.
I wouldnt hesitate to use CRC again despite these incidents.Posted 6 years agosmell_itMember
CRC knocks the spots off my lbs, and the faceless cold interface of the computer is far better than that of the disinterested dead eyes of the spotty chimps at my lbs that I have to engage with when I want them to spend weeks ordering in a part I can get cheaper online.Posted 6 years ago
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