Well, I suppose literally, really. Have just completed the drawn out and expensive process of divorce, and have chased up the Decree Absolute today, via the call centre. “Oh yes sir, that was granted a month ago, we sent the certificate out to you” well, I wouldn’t be ringing if I’d have received it, which I explained. “You can write to the court and ask for a copy if you like, it’ll be ten pounds” I don’t want a copy,I want the original, which your shambolic organisation, or the shambolic organisation that you get to deliver you mail has failed to supply me with. “Oh no, it’s not our fault, we sent it, it’s your problem” ARRGH! I wouldn’t be ringing you asking for an update if I had received the certificate! I’ve paid your organisation £550 to rubber stamp a decision and and deal with a few simple forms. You have failed to supply me with the end product. HOW IS THAT MY FAULT?!? “Well, it says on my screen that we have sent it, so it’s not our fault” It’s your fault, because you have failed to supply the item that you have been paid for!! “Well I disagree.”
OMFG!!!!!!