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  • Consumer right? Can I open mail order TV to see if too big for lounge?
  • TandemJeremy
    Free Member

    MF – retailers often try to wriggle out of their obligations. Don’t believe them

    Posted 12 years ago
    Northwind
    Full Member

    M_f, did you buy it from a store or online? DSR doesn’t have any requirement to return unused (or in a resellable condition) and would overrule any company’s ts and cs, but only for mail order.

    Course, that won’t stop some shops trying to ignore the rules.

    Posted 12 years ago
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