- Classified help/advice please…
How would she sue based on a verbal contract?
Your offer seems to be reasonable IMHO
If you dont have the goods in your possession only someone mad would refund- I think the SOGA says you dont need to refund until you get it back – point that out to them and have some trolling fun 😉
Happy to write your emails for you 😈
you are being reasonable they are notPosted 4 years agotoppers3933Member
Tell her to stroll on. Send it back and as soon as you get it you’ll refund. If she doesn’t like it she can take you to small claims and when you get there, if she brings the stem you’ll have the cash. You can swop at the court. (Do you actually go to court?) just an idea. 🙂Posted 4 years agoceepersSubscriber
I had a similar thing with a wheel recently. Not as described and overpriced which i refuted. Offered reluctantly to take it back and refund as the op has
Two days later the buyer told me he’d sold the wheel on face to face for more than he paid me for it!! Obviously someone else thought it was worth the money too!
I would b reluctant to front the money without the stem back. I’d expect an online shop to refund after I had returned the goods not before!Posted 4 years agorighogSubscriber
Stem looks good to me in the pics and a decent price, just wondering if the buyer is confusing the machining marks as scratches ?
It cost me £80 for the one time I used the small claims court so I doubt the buyer will go down that route.
EDIT : I won the claim you just had to pay upfront to make the claim in the first place.Posted 4 years ago
eBay has seen a rapid rise in people trying to send back items different to what they actually bought. So make sure you actually get back what you sent. Not saying that is what has happened here, but seems strange for her to kick off if the stem is as pictured in the advert.
Sadly, you run the risk of dealing with situations on the classifieds where something seems a bit odd, but you just have to take it on the chin and just move on. In this case, take it back, and sell it to someone who will use and enjoy it.Posted 4 years agophilxx1975Member
Are you a trader?
WTF !!! Would trading standards be interested in some nut job “off of a forum”
I would let her take me to court…polite email saying Ok get your small claim in either way court or otherwise you won’t be getting your money honey!!
I don’t think you will hear anything else , maybe the big bad wolf might huff and puff then jog on!!!
eBay has seen a rapid rise in people trying to send back items different to what they actually bought. So make sure you actually get back what you sent. Not saying that is what has happened here, but seems strange for her to kick off give if the stem is as pictured in the advert.
When i was 10 someone did this with my LEGO ,tried a bit of sleight of hand I kicked his head in and got groundedPosted 4 years agoJonEdwardsMember
I recently sold a black Thomson Elite stem on the classifieds here (got called up out the blue on my mobile from a blocked number)
It was in very good condition – there were a couple of tiny marks on it that at some point in the past I’d touched up with marker pen. I’d graded it 9/10 as a result. Once fitted, a foot away from the bike, you wouldn’t know it wasn’t brand new.
I’d been asking £35 posted. We agreed a price of £32.50 posted (postage cost was £2.60). Seems reasonable for something that sells between £60 & £70, if you can find one in oldskool non OS size in the first place.
Cash arrived via bank transfer, sent it off and expected to hear nothing more, as is usually the way.
Anyway, yesterday she called me up again to say she was very disappointed with it, how I’d mis-sold it, lied to her etc, it wasn’t fit for purpose, not as described, etc because it was covered in scrapes. I offered to refund her if she sent it back, and after a bit of haggling (which included her threatening me with the small claims court) we verbally agreed to a refund of £32.50 (she wanted £35 to cover her postage costs I argued that £32.50 would mean we were both out of pocket by the same postage amount, which seems fair given that I think the stem *IS* as described).
This morning I get a snotty email from her, reiterating the content of yesterdays call and threatening me with Trading Standards (and including her bank details), to which I replied in as civil fashion as I could muster that as agreed I would refund her £32.50 once I’d received the stem back. I also suggested she just fitted the stem and got on with ridng… 🙂
Another (Very) snotty email has just turned up threatening me again with the Small Claims Court if I don’t refund her first and for £35.
Now from where I’m standing I can’t see much reason to act first. I have her money, she has my stem – that suits me fine. If she wants the money instead of the stem, well she needs to make the first move. As far as the postage goes, well if you return anything you’ve mail ordered you end up paying the return postage don’t you? That’s the risk of remote purchasing.
Given the way she’s behaved so far, I’m deeply reluctant to just transfer her the verbally agreed £32.50, as I doubt I’ll ever see my stem again. Frankly I couldn’t give a flying F… about +/- £2.50, but it’s become a point of principle now. I DO NOT LIKE being threatened. Especially over something so trivial.
So, thoughts please? Am I being fair or unfair? I’ve bought and sold a fair amount of stuff on STW over the years, and for the most part it’s been a very painless experience. This is leaving a very unpleasant tsste in my mouth though.Posted 4 years agobent udderMember
Having met the OP a fair number of times, I think I could happily say that Jon’s as straight as a die and possibly the last person I’d think of as being dishonest in any way.
The only catch with small claims court is if they take you to court somewhere where it’ll be a sod to get to – Arbroath, for instance. Or Chigwell. Is the Buyer in your neck of the woods?
Frankly, it sounds like a huge scam. Do you have the shady buyer’s address, phone number and bank details? If so, I’d have no compunction with sharing them on this and other forums to warn people off. They’re being utterly unreasonable and going way over and above decent levels of tetchiness – even if sold something ropey.
Good luck.Posted 4 years agogarage-dwellerSubscriber
Stem back or no money.
Imagine this scenario…
Hi I would like the money back on the shirt I bought yesterday.
Certainly sir if you would like to give me the shirt and I can arrange that.
Oh no the shirt is at home. Give me my money then I will get it back to you.
No shirt no money.Posted 4 years agoCougarSubscriber
Doesn’t matter what state the stem was sold in, it can be as described or a small sack of assorted washers. The buyer still has two options.
Option 1) return it and have it refunded subject to inspection that it’s in the same condition as when sold, or
Option 2) don’t.
Assuming the court threat isn’t bollocks, which it is, what exactly is she going to take you to court for? “I wasn’t happy with my purchase and he offered me a refund, the bastard!” ?Posted 4 years agomjsmkeMember
I’ve had similar situations with ebay sales. A guy i sold a chainring to sent me an email saying it wasn’t as described and wanted a refund or negotiated price. I offered a refund if he sent it back but then never heard from him again. He just wanted my chainring for free.Posted 4 years ago
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