hi
im abroad at the minute and my lad has told me that both his chromebook and (android) phone seem borked. they look as if theyve been taken over, redirected all the time, ads, false website etc etc.
a quick google suggests hes clicked on something totally unsuitable and has maybe had his account hacked. solutions that ive seen are to click ‘settings’ ‘advanced’ and then reset browser settings or something like that on his chromebook. that didnt work. i suggested powerwashing but that hasnt worked. i then suggested signing in as guest if its his account thats been hacked but still no good apparently.
so thats his chromebook. he says the same thing is happening on his phone. “do you use chrome for your browser?” i ask? no just the google app. but……its possible that his google app opens up chrome for answers.
hes asking me if he can install AV or malware checkers but to my knowledge you dont need them with chromebooks/android?
so……….any further suggestions? besides not going on porn perhaps, but thats further down the line now 😀
thanks