Changing Bank Account Question
In theory Santander UK is a separate entity from the Spanish outfit and any Spanish banking problem should have no direct impact on your money in a UK account. That said I’ve previously had poor experience with Santander and they would be well down my list of prefered banks to deal with. That said I wouldn’t be choosing RBS either!Posted 5 years agoCougarSubscriber
After 20+ years with Abbey, since they have been santander they have been awful.
Pretty much my experience here too.
I am just in the process of moving to first direct
I’ve been threatening to do that for a while now too. Only thing stopping me (other than inertia) is not being clear on whether they will transfer my overdraft facility as part of the migration. I could ask them I suppose.Posted 5 years agopolyMember
And these bankers all stick to the rules and never exploit loopholes.
Consumer deposits in UK banks* (including Santander) are protected (to around 50k IIRC). If he has more than £50k I assume he (i) wouldn’t be seeking advice on a bike forum (ii) would be similarly exposed at RBS – the bank that nearly went bust. My point is there is no real reason to believe that any other bank in the UK is fundamentally safer than Santander.
* it is worth noting that not all banks operating in the UK are protected UK banks.Posted 5 years agoMrsPoddyMember
I am with you about abbey national they messed up a move to them, then blamed everyone else but themselves! YBS we had our mortgage with them and they credited an old account – they put it right but I feel that if she had concentrated on the job in hand than trying to sell god knows what they would not have made the mistake. Had a co-op account when I had a Saturday job with them (25 years ago) the only negative was the blue cheque book which stained your fingers (but then who writes cheques now). Halifax – don’t you have to pay for their accounts now?Posted 5 years ago
I’ve been with RBS for years and years. In fact when we opened out first account with them in 1975 they were called Williams & Glyns.
Now they’re expecting us to be happy being shunted over to Santander.
Is it just me being grumpy asking if I want to be in an Oh So Secure Spanish bank which already has 2 branches in our small town as a result of previous takeovers, so RBS will make 3, and who have a poor reputation for customer service and internet banking.
I want a joint current account and a business current account (for a small turnover bedroom fitting business) with a friendly branch for paying in cheques, and good internet banking.
In Stafford we have a Co-Op, Halifax, Nationwide and Yorkshire as well as all the bigger ones.
I’m leaning towards the Co-Op, I’m verrry averse to the Halifax because of their **** adverts, but I wondered if anybody had got any recommendations based on PERSONAL experience, Ta.Posted 5 years agokcalSubscriber
RBS have been fine for me to be honest, since opening an account with them when I started work – so that’s 1984… all about personal service I reckon – not just customer service wish-wash, but “know your customer” service – I’ve always been on good terms with each branch manager, and have been able to drop in to the branch or phone the manager directly.Posted 5 years agojarvoMember
@BigJohn …. Coutts service is amazing. But then, you pay for it. A friend has a Coutts account, and he has to complete his day-to-day banking at NatWest. They fall over themselves to give him exceptional service when he hands over his Coutts card to make a transaction. “Good morning Mr B sir, how are you today sir? Lovely day isn’t it sir? Would you like me to wipe your a** sir?”.
Me, I have a co-op account, the people you speak to are friendly and genuinely helpful, without a forced policy. The internet banking is sufficient … granted it doesn’t have the whistles and bells that some of the other banking providers do. Especially in terms of exporting your banking data, or analysis of spend. But it is fine for me.
Plus, with their takeover of hundreds of LloydsTSB locations, and apparently going to use the Lloyds banking system, it will be interesting to see what happens to legacy customers.Posted 5 years ago
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