- Caveat vendor?
Was purchasing some Bonty tyres from the AllTerrainCycles site earlier today and happened to spot a WTB Wolverine 2.2″ at a stoopid price of £0.49! I even took a screenshot of it 😉
Thought I’d order 2 and see what happened. As expected, ATC got back saying it was a glitch when adding it to the basket, and that the thumbnail advertised it as £27.98. Not strictly true as it was actually shown as £0.49 in the ‘Product Option’ tab.
What d’you reckon, worth arguing the toss? Seem to remember that Oakley took it on the chin last year when they messed up their pricing, and gave them away free. Likewise I gather Tesco or some such did the same when they put a decimal place wrong (for them!) on iPads.
Posted 5 years agodrainSubscriber
Ta muchly, all. Nice to see the usual spectrum of STW responses! 😉
I think mikewsmith has it neatly summed up. LOL at rOcKeTdOg and Jamie’s posts 😀
I like ATC and do a fair bit of business with them (having bought 3 bikes from them over the last 8 years, and a load of consumables), but I do wish they’d stop with the £3.99 post/packaging malarkey.Posted 5 years agobrooessMember
In a time of recession, if it was your business, would you sell stuff at less than 2% of what you wanted to?Posted 5 years ago
As well as significant loss of expected profit, it’s also at significant actual cost.
I know there’s legal ins and outs but it seems to me pretty unreasonable for customers to expect businesses to honour what is clearly an error…igmSubscriber
All Terrain are a decent bunch, good prices (particularly on tyres), tend to advertise stuff they actually have in, dispatch quickly, etc.Posted 5 years ago
Feel free to ask, you never know, but don’t be too pushy. They clearly made a mistake, if they honour it praise them, if they don’t then you can’t really blame them.
And I want those guys to still be in business for the next time I’m buying Bonty tyres (or tires as Bonty would have it).
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