not having a pop and i can’t really help but credit cards are really good for this sort of thing. particularly amex. hope she get’s it all sorted out ok.
Yeah … I had my Amex platinum on, I just phoned them and selected “other” and talked to a nice bloke in Brighton just to check… checked everything and all OK.
A few years ago I had a scam on my bank account whilst I was between Houston and Heathrow and next morning was on the Eurostar.. got to Gare du Nord and card blocked… and had to get a flight from CDG.. Bank were worse than hopeless… asking for all sorts of information I didn’t want to shout about whilst outside GdN … called Amex to check and nice bloke say’s “I see you are calling from abroad.. would you like me to call you back”… then they did everything for me … all very positive.