Viewing 13 posts - 1 through 13 (of 13 total)
  • Carbon smashing stuff
  • Premier Icon wool
    Full Member

    Ok just doing a service on my new carbon crosser after the Three Peaks and what do you know a the top tube is cracked right through in line almost right round the whole tube just near the head tube,
    Most impressed it got me down from halfway down Whernside (where i heard a loud crack) up PYG and back down where i gained nearly a 100 places and the down tube did not fail, no catastrophic failure.
    Top stuff i will have another! when i have saved up for another frame. 🙁

    Premier Icon BearBack
    Free Member

    saved up for a warranty?

    Premier Icon wool
    Full Member

    Nah, I am not sure I would be able to explain the three peaks to the warranty dept it bit outside the normal I was just riding along excuse.

    Premier Icon Tracker1972
    Free Member

    Think I might still be tempted to ask…

    Premier Icon dirtyrider
    Free Member

    fit for purpose route

    Premier Icon wool
    Full Member

    I am not very good bending the truth,it’s no school playing field up them hills.

    Premier Icon RoterStern
    Free Member

    I’d have a look at what the warranty actually says on your bike.

    Premier Icon uselesshippy
    Free Member

    If you dont ask you dont get.
    The worse that can happen is the warranty dept say no.

    Premier Icon falkirk-mark
    Full Member

    So you are getting another frame that failed because you used it outwith its design parameters. That sounds like a good idea

    Premier Icon big_n_daft
    Free Member

    I’d have a look at what the warranty actually says on your bike.

    +1
    and regardless

    If you dont ask you dont get.
    The worse that can happen is the warranty dept say no.

    +1

    Premier Icon mikewsmith
    Free Member

    Yep call for warranty – not sure why STW seems to forget about that so many times.

    Try “My Frame is cracked”

    Premier Icon BearBack
    Free Member

    Bending the truth?
    It was a cyclo cross race right?
    Worst case scenario you get a crash replacement deal.
    Unless your frame is from someone with lousy customer service?

    Premier Icon xcentric
    Free Member

    hmmmm

    new cross-country bike breaks on a cross-country route

    and you think it’s pushing it to ask for a replacement? Can only thnk you were riding along sawing at it with a hacksaw and hence are reluctant to talk to them

Viewing 13 posts - 1 through 13 (of 13 total)

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