Ok just doing a service on my new carbon crosser after the Three Peaks and what do you know a the top tube is cracked right through in line almost right round the whole tube just near the head tube,
Most impressed it got me down from halfway down Whernside (where i heard a loud crack) up PYG and back down where i gained nearly a 100 places and the down tube did not fail, no catastrophic failure.
Top stuff i will have another! when i have saved up for another frame. 🙁

Posted 9 years ago

saved up for a warranty?

Posted 9 years ago

Nah, I am not sure I would be able to explain the three peaks to the warranty dept it bit outside the normal I was just riding along excuse.

Posted 9 years ago

Think I might still be tempted to ask…

Posted 9 years ago

fit for purpose route

Posted 9 years ago

I am not very good bending the truth,it’s no school playing field up them hills.

Posted 9 years ago

I’d have a look at what the warranty actually says on your bike.

Posted 9 years ago

If you dont ask you dont get.
The worse that can happen is the warranty dept say no.

Posted 9 years ago

So you are getting another frame that failed because you used it outwith its design parameters. That sounds like a good idea

Posted 9 years ago

I’d have a look at what the warranty actually says on your bike.

+1
and regardless

If you dont ask you dont get.
The worse that can happen is the warranty dept say no.

+1

Posted 9 years ago

Yep call for warranty – not sure why STW seems to forget about that so many times.

Try “My Frame is cracked”

Posted 9 years ago

Bending the truth?
It was a cyclo cross race right?
Worst case scenario you get a crash replacement deal.
Unless your frame is from someone with lousy customer service?

Posted 9 years ago

hmmmm

new cross-country bike breaks on a cross-country route

and you think it’s pushing it to ask for a replacement? Can only thnk you were riding along sawing at it with a hacksaw and hence are reluctant to talk to them

Posted 9 years ago