Car rental in Europe – horror stores/good stories?

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  • Car rental in Europe – horror stores/good stories?
  • Premier Icon dave360
    Subscriber

    Hi everyone, mind if I latch on?

    I’m thinking of renting a car this summer and taking it on the ferry to France and Germany. Anyone done this? Any issues I should be aware of?

    DC360

    hora
    Member

    I rented from a place in Ibiza, a battered nearly new car. They were really reluctant to mark everything I pointed out and…..it was a airport letterbox key drop back… so straight after I pulled out of the carpark I cancelled the card.

    On the excess waiver protection – recommend one for the UK?

    cheers_drive
    Member

    Wish that this thread had come up before as I’ve booked a weeks hire in Denmark through Auto Europe. I usually research reviews but as they are brokers I didn’t see the point. Fingers crossed it will be ok.

    Chris H
    Member

    We’ve just rented from Goldcar in Mallorca. They have recently changed there fuel system, you now pay in advance for a full tank, then you get a refund for what you haven’t’ used. Of course, they still take a 20 euro ‘admin’ fee for the service but it is better than before.

    They added on the insurance as well, but even with the cost of the additional insurance, the total cost wascheaper than hertz etc basic rental price.

    Aside from the long queue at the airport, we had no problems and got a Citroen c4 with 1000km on the clock and had a 50 euro refund to my credit card.

    ocrider
    Member

    From my own experience as an employee of a company that shall remain nameless, the airport/railway station dropoff surcharge was always applied regardless of the time of day. Fuel excess depended largely on the employee receiving the car, which rarely went out with a full tank, so it was usually a guessing game for the client.

    The underside and wheels were never covered by the hirer’s insurer, neither was any point above 2 metres. The commercial vehicle hire alone kept a local coachworks turning over quite nicely, but you would be amazed at how many Lutons we lost under railway bridges.

    If you do hire direct, use a gold card. You get much higher excess and all the extra benefits of the service.

    Premier Icon geoffj
    Subscriber

    dave360 – Member
    Hi everyone, mind if I latch on?

    I’m thinking of renting a car this summer and taking it on the ferry to France and Germany. Anyone done this? Any issues I should be aware of?

    DC360

    When I looked into this a few years ago, the surcharges from the larger companies where quite significant – it’s a hassle they can live without.
    I had better luck with a local smaller firm.

    acehtn
    Member

    Some at work dramas today ๐Ÿ™‚

    Boss and mates went snowboarding several weeks ago.
    All chipped in for 2 rentals, and one bloke booked the cars on his card.
    All was well.
    This morning Boss gets an email…..some exchange through the morning and the culprit has been worked out.

    One of them got caught speeding, fine went to hire company who passed it onto the chap that booked ๐Ÿ™‚ sounds like they didn’t tell him, sounds like he has had a credit card bill with an extra payment to cover the fine picked up in Geneva ๐Ÿ™‚

    DrJ
    Member

    I booked a car in Italy via EasyCar or whatever the Easyjet thing is called. Turned out to be just a broker and the car was rented from Autoleggio or some such outfit. I did a google and found loads of horror stories about how the cars are crap and the company are thieves, so when I showed up at the airport I was stressed about how it would turn out.

    Then I found that my driving licence was expired and they wouldn’t rent me the car, so I had to take the train…

    mogrim
    Member

    I’ve rented cars in Spain, Italy and Portugal – and never a problem. I did make a point of completely checking out the car before leaving the carpark, to make sure any (even the slightest) mark on the car is also on the papers.

    29erKeith
    Member

    We’re flying in to Dubrovnik for a 2 week holiday in Montenegro next week. After a similar look at hire cars, ended up going with SIXT as it’s proper firm not just a broker where you seem to be dumped with some really dodgy lot. Also SIXT are ok for cross border trips, some try to stick you with another charge apparently.

    We declined their breakdown cover and insurance and got a policy with these guys for loads less

    milky1980
    Member

    Had a strange experience with Europcar in southern Spain a few years ago.

    Took a short-notice week-long break early summer on my own as it was a steal, hired a car for the week so as I could get about and view the sites. Turned up at the hire depot in Nerja to see a load of brand new black Grande Punto’s lined up, excellent. Nope, I was given the battered up Gold Citroen C3 1.1 tucked round the corner. Had a dent on every panel, well over 50k on the clock but it had A/C and a satnav so suited my needs. The attendant basically told me it was that or nothing as they’d had enough of young British lads trashing their new cars!!

    Thrashed the thing for the week I was there (it was gutless!!), went all over the desert, down the coast, Seville, Granada and Gibraltar. Really grew rather fond of it in a bangernomics kind of way!!

    Returned it at the end of the week and there was a British lady on the desk. Got chatting to her and it turns out that car was the sacrificial one of the fleet that they expected to come back filthy and covered in yet more dents every time it went out. She had a shock when I showed it her all washed, hoovered and sparkling!! There had been a local lad working at the hotel who would wash the cars for a few euros so got him to give it the once-over as I’d been stung for cleaning charges before! She actually gave me a refund on part of the hire and put a note on my account so as I’d not get the banger on any subsequent rentals.

    As I was leaving, some old couple pulled up in one of the new Punto’s. It was filthy, had a gouge down the front bumper and was somehow missing he grille badge! Looked back at the lady who just shrugged and rolled her eyes ๐Ÿ˜€

    A year or so later I had to hire a posh car for a wedding (my Fiesta wasn’t going to cut it in a car park full of Range Rovers etc) so phoned up Europcar and went through the options with the lady on the phone. Turned out it was the same lady from Nerja who saw the note she’d left and remembered me!! Cue an upgrade from an Audi A3 to an E-Class for nowt ๐Ÿ˜†

    Also found out the C3 had been totalled at the end of the summer, some yoofs decided to go down to the beach in it. Via a 30ft drop off the sea wall ๐Ÿ˜ฏ

Viewing 11 posts - 41 through 51 (of 51 total)

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