Gray/Grey imports are ones that were originally destined for another market, ie. USA, Asia, Canada, Austrailia etc.
They might not have the same level of warranty support that the home market product does?
They were very popular back in the 80’s but the internet and open European market has reduced this somewhat.
I’ve had a good experience with Panamoz and saved a packet buying an Olympus OM-D …just check that Canon have an international warranty first though. Panamoz are based in Hong Kong I think, and ship direct from there hence they are grey imports I.e. Not through The official importer.
I bought a canon dslr from slrhut, all was fine until it developed a fault. It was a nightmare getting it sorted and took 4 weeks to get my money back! I bought my replacement from John Lewis so no more return issues.
I think you’re right cougar. To apologise they sent me some accessories which I chose from their website. However what they sent was cheap alternatives. They also wanted me to adjust my online review which I initially did to make it more positive. I will never use them again, or recommend them.
Posted 4 years ago
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