Well done Pete, glad to hear you’ve succeeded in getting a job you wanted! Never visited but looks like it should be a good shop, certainly got some nice (mainly road) brands on board. I can see you on a Bianchi or a Cervelo in no time! 😉
From your posts it’s clear that you do not suffer fools gladly, have you done a course in dealing with numpties ?
I only wish this wasn’t the case, but sadly more often than not, as a bike mechanic in a shop, your customer facing part of the job is too much in balance of ego stroking and less of being forthright and to the point. Like you, I tend to be quite straight talking and don’t mince my words, but whereas in many trades this is seen as an admirable quality, in bicycle retail all too often it is not sadly. Despite the fact the customer is paying you £35 an hour or so to fix their bike, you’ve got to remember that they still know more about it than you, and that they’re always right! 😉
Minor jest aside, cyclists (especially roadies) have fragile egos in general, so learn from my mistakes, and be a bit softly softly with customers until you get to know them better as individuals.
