BT digital voice and changing broadband providers

Does anyone have experience with this please? I’m now out of the two year contract I signed up for when Openreach rolled out FTTP in the village and want to find a cheaper offering.

From my brief understanding so far, Zen might offer VoIP with their broadband package (but aren’t they pricey too?]. Or would need to go with a separate VoIP provider to broadband (fttp).

I presume we can keep our andline number?

I mainly keep the landline because giffgaff (o2) aren’t good reception here (but I do only spend £6 a month on that!

Or stick with bt for digital voice and find another broadband provider like we used to in the olden days, is that possible?

Pita!

Can you not just use wifi calling with your mobile?

Nope, not provided by GiffGaff.

Looks like I’ll save £20 a month switching to Zen for the same thing. Or near £40 a month switching to Vodaphone.

Looks like I’ll save £20 a month switching to Zen for the same thing.

Blimey, how much are you paying BT?!

I didn’t realise that you couldn’t use wifi calling with all providers

There are a couple of options in this thread…

https://community.bt.com/t5/Home-phone-including-Digital/Changing-Broadband-provider-what-happens-to-Digital-Voice/td-p/2352916

I’m in the same boat – coming up to the end of my initial BT FTTP contract. If you get a broadband quote they seem to be a lot better than they used to be in terms of understanding FTTP availability and the associated digital voice transfer. So far, in the ones I’ve looked at, Zen, Sky (including Now) and Vodafone all offer digital voice.

I think very few vendors do Digital Voice (BT’s own locked down flavour of VoIP) and Zen is definitely one of them.

I opted for DV with Zen when we upgraded from ADSL to FTTP so we could keep our existing number. But I wouldn’t have bothered if I’d known it meant using a DV capable router (basically Fritzbox or BT Homehub).

I’ll ditch it when the contact runs out since only spam callers call our landline now and DV doesn’t work if you have a power cut.

Edit: Zen are great btw.